Anthropic: Difference between revisions
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==Incidents== | ==Incidents== | ||
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Claude Code telemetry and billing flaw (2026)=== | |||
{{Main|Anthropic Claude Code telemetry}} | |||
In April 2026, a technical flaw in Claude Code triggered by the string "HERMES.md" in git commit messages bypassed subscription plans, routing users to pay-as-you-go API rates and charging one account over $200. Anthropic refused to issue a refund, categorizing the overcharge as an un-refundable technical error. | |||
<!-- INCIDENT_SCORE: Anthropic Claude Code telemetry | 65/100 | Documented overcharge without refund, source code leak, and supply chain risk designation --> | |||
===Price crackdown against third-party tool usage (2026)=== | ===Price crackdown against third-party tool usage (2026)=== | ||
Revision as of 20:34, 27 April 2026
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| Basic information | |
|---|---|
| Founded | 2021 |
| Legal Structure | Private |
| Industry | Artificial Intelligence |
| Also known as | |
| Official website | https://anthropic.com |
Anthropic PBC is a private for-profit American artificial intelligence (AI) startup founded in 2021. Anthropic is mainly known for their family of large language models (LLMs) known as Claude.
Consumer impact summary
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Anthropic category.
Claude Code telemetry and billing flaw (2026)
- Main article: Anthropic Claude Code telemetry
In April 2026, a technical flaw in Claude Code triggered by the string "HERMES.md" in git commit messages bypassed subscription plans, routing users to pay-as-you-go API rates and charging one account over $200. Anthropic refused to issue a refund, categorizing the overcharge as an un-refundable technical error.
Price crackdown against third-party tool usage (2026)
During April 3rd, 2026, Boris Cherny, head of Claude Code, posted on Twitter (now X) announcing Claude subscriptions will "no longer support third-party tools", such as OpenClaw because it puts an "outsized strain" on Anthropic's systems. The changes took effect on April 4th, and now to use third-party tools the user must pay a separate fee from subscription or use a separate Claude API key through Anthropic's developer platform. It is rumored this action was done to prevent Claude users from using tools from competitors, as OpenClaw is supported by OpenAI. [1][2][3]
Products
- Claude
- Claude Code
- Cowork
See also
References
- ↑ https://x.com/bcherny/status/2040206441756471399 - Archived
- ↑ Lee, Lloyd (3 Apr 2026). "Anthropic says Claude subscriptions will no longer support OpenClaw because it puts an 'outsized strain' on systems". Business Insider. Archived from the original on 2026-04-04. Retrieved 5 Apr 2026.
- ↑ Ha, Anthony (4 Apr 2026). "Anthropic says Claude Code subscribers will need to pay extra for OpenClaw usage". TechCrunch. Archived from the original on 2026-04-04. Retrieved 5 Apr 2026.