Consumer Rights Wiki:Categorization: Difference between revisions

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Note that there are products that do not belong to a line of products. [[wikipedia:Google Glass|Google Glass]] is one such product. These products should be categorized as if they themselves are product lines, i.e. they should follow the rules in [[#Product line articles]] and [[#Product line categories]] above.

[[File:Company-product category system overview.png|thumb|An overview of the company-product category system.]]

== Rationale ==

=== Introduction ===

This section explains the rationale for the current design of the company and product category hierarchy. It approaches the problem of a reader trying to find all incidents associated with a product they're considering purchasing.

In order to learn about the consumer protection flaws of a product, the reader will search for the product on this wiki to see if there are any flaws related to that product specifically. This will land the user at the product's article.

=== Duplication of information ===

There is some information that cannot be represented on the product's article because it affects multiple products. Information that affects multiple products cannot be repeated across those product pages because this information duplication would greatly increase the work associated with improving and amending the information.

In order to avoid repeating the information, it can be extracted into a separate article that covers all affected products. This article must be linked to from the product article, as shown by the blue arrow in the diagram nearby.

As an example, consider information about an issue affecting all Pixel devices. This information can't be repeated across all Pixel product pages for the reasons mentioned above. It needs to be extracted into a separate article. This is a product line article. The product article must link to the product line article so that the user can easily navigate to it.

Some issues apply to all of Google's products, not just its Pixel devices. This information can't be repeated across all the product line articles, so it needs to be extracted into a separate article. This is a company article. The product line article must link to the company article.

=== The importance of product line articles ===

In order to reduce the amount of articles, a contributor may consider moving the product line information to the company article. However, when the user, considering buying the product, looks at the company article, they have to wade through information about product lines that they are not interested in. Thus, product line articles are critical for ensuring that readers only read about incidents that affect the products they are considering buying.

=== Conclusion ===

To recap the user's process: The wiki contains a product article, a product line article and a company article. The user lands on the product article page because they searched for it. This article does not contain all incidents affecting the product, so they navigate to the product line article. After that, they navigate to the company article. None of these articles contain incidents that do not affect their product.

@@ Line 147: / Line 147: @@
 Note that there are products that do not belong to a line of products. [[wikipedia:Google Glass|Google Glass]] is one such product. These products should be categorized as if they themselves are product lines, i.e. they should follow the rules in [[#Product line articles]] and [[#Product line categories]] above.
+[[File:Company-product category system overview.png|thumb|An overview of the company-product category system.]]
+== Rationale ==
+=== Introduction ===
+This section explains the rationale for the current design of the company and product category hierarchy. It approaches the problem of a reader trying to find all incidents associated with a product they're considering purchasing.
+In order to learn about the consumer protection flaws of a product, the reader will search for the product on this wiki to see if there are any flaws related to that product specifically. This will land the user at the product's article.
+=== Duplication of information ===
+There is some information that cannot be represented on the product's article because it affects multiple products. Information that affects multiple products cannot be repeated across those product pages because this information duplication would greatly increase the work associated with improving and amending the information.
+In order to avoid repeating the information, it can be extracted into a separate article that covers all affected products. This article must be linked to from the product article, as shown by the blue arrow in the diagram nearby.
+As an example, consider information about an issue affecting all Pixel devices. This information can't be repeated across all Pixel product pages for the reasons mentioned above. It needs to be extracted into a separate article. This is a product line article. The product article must link to the product line article so that the user can easily navigate to it.
+Some issues apply to all of Google's products, not just its Pixel devices. This information can't be repeated across all the product line articles, so it needs to be extracted into a separate article. This is a company article. The product line article must link to the company article.
+=== The importance of product line articles ===
+In order to reduce the amount of articles, a contributor may consider moving the product line information to the company article. However, when the user, considering buying the product, looks at the company article, they have to wade through information about product lines that they are not interested in. Thus, product line articles are critical for ensuring that readers only read about incidents that affect the products they are considering buying.
+=== Conclusion ===
+To recap the user's process: The wiki contains a product article, a product line article and a company article. The user lands on the product article page because they searched for it. This article does not contain all incidents affecting the product, so they navigate to the product line article. After that, they navigate to the company article. None of these articles contain incidents that do not affect their product.