Kayo Sports requiring location to stream: Difference between revisions
describe expansion to all platforms and give examples of negative consumer feedback |
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|Type=Privacy | |Type=Privacy | ||
|Description=Kayo Sports requires verification of precise location in order to stream (done via phone app if streaming on smart TV or in browser). | |Description=Kayo Sports requires verification of precise location in order to stream (done via phone app if streaming on smart TV or in browser). | ||
}}Kayo Sports requires verification of location for streaming on all platforms (mobile apps, TV, browser). Platforms without native location support (e.g. TV operating systems) require verification via a mobile app with precise location enabled. | }}As of July 2026, Kayo Sports requires verification of location for streaming on all platforms (mobile apps, TV, browser). Platforms without native location support (e.g. TV operating systems) require verification via a mobile app with precise location enabled. | ||
==Background== | ==Background== | ||
In September 2025, Kayo Sports began requiring precise location to be provided in the iOS and Android apps in order to stream content.<ref>{{Cite web |title=Location services required for some mobile devices |url=https://kayosports.com.au/en-AU/help/articles/30864153787805-location-services-required-for-some-mobile-devices |archive-url=https://web.archive.org/web/20260416103721/https://kayosports.com.au/en-AU/help/articles/30864153787805-location-services-required-for-some-mobile-devices |website=Kayo Help Centre}}</ref> | In September 2025, Kayo Sports began requiring precise location to be provided in the iOS and Android apps in order to stream content.<ref name=":0">{{Cite web |title=Location services required for some mobile devices |url=https://kayosports.com.au/en-AU/help/articles/30864153787805-location-services-required-for-some-mobile-devices |archive-url=https://web.archive.org/web/20260416103721/https://kayosports.com.au/en-AU/help/articles/30864153787805-location-services-required-for-some-mobile-devices |website=Kayo Help Centre}}</ref> The Kayo Sports web player was not initially affected by this change.<ref name=":0" /><ref name=":1" /> | ||
[[File:Kayo Sports web player location requirement.jpg|alt=A pop-up displayed on the Kayo Sports web player which requires the user to share location before streaming is allowed|thumb|Kayo Sports web player requires location in order to stream content]] | |||
==Expansion to all platforms== | ==Expansion to all platforms== | ||
In July 2026, verification of location became required to stream on any platform, including TV operating systems (e.g. Apple TV) and web | In July 2026, verification of location became required to stream on any platform, including TV operating systems (e.g. Apple TV) and the web player. | ||
Upon first launch of the Apple TV app, the user is presented with a QR code which launches the Kayo Sports mobile app (iOS/Android). The mobile app must have been granted location access in order to allow streaming (precise location required on iOS). | Upon first launch of the Apple TV app, the user is presented with a QR code which launches the Kayo Sports mobile app (iOS/Android). The mobile app must have been granted location access in order to allow streaming (precise location required on iOS). | ||
==Consumer response== | ==Consumer response== | ||
Discussion of the initial changes in September 2025 included concerns about user privacy.<ref>{{Cite web |title=Kayo now requires location services for "some customers" from 24 September |url=https://www.reddit.com/r/australia/comments/1nrj0ln/kayo_now_requires_location_services_for_some/ |website=Reddit}}</ref> Negative reviews on the App Store criticise the requirement for precise location in order to stream content.<ref>{{Cite web |title=Kayo Sports App |url=https://apps.apple.com/au/app/kayo-sports/id1434518367 |website=App Store}}</ref> | Discussion of the initial changes in September 2025 included concerns about user privacy.<ref name=":1">{{Cite web |title=Kayo now requires location services for "some customers" from 24 September |url=https://www.reddit.com/r/australia/comments/1nrj0ln/kayo_now_requires_location_services_for_some/ |website=Reddit}}</ref> Negative reviews on the App Store criticise the requirement for precise location in order to stream content.<ref>{{Cite web |title=Kayo Sports App |url=https://apps.apple.com/au/app/kayo-sports/id1434518367 |website=App Store}}</ref> | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
Revision as of 13:29, 2 July 2026
As of July 2026, Kayo Sports requires verification of location for streaming on all platforms (mobile apps, TV, browser). Platforms without native location support (e.g. TV operating systems) require verification via a mobile app with precise location enabled.
Background
In September 2025, Kayo Sports began requiring precise location to be provided in the iOS and Android apps in order to stream content.[1] The Kayo Sports web player was not initially affected by this change.[1][2]
Expansion to all platforms
In July 2026, verification of location became required to stream on any platform, including TV operating systems (e.g. Apple TV) and the web player.
Upon first launch of the Apple TV app, the user is presented with a QR code which launches the Kayo Sports mobile app (iOS/Android). The mobile app must have been granted location access in order to allow streaming (precise location required on iOS).
Consumer response
Discussion of the initial changes in September 2025 included concerns about user privacy.[2] Negative reviews on the App Store criticise the requirement for precise location in order to stream content.[3]
References
- ↑ 1.0 1.1 "Location services required for some mobile devices". Kayo Help Centre.
{{cite web}}:|archive-url=requires|archive-date=(help) - ↑ 2.0 2.1 "Kayo now requires location services for "some customers" from 24 September". Reddit.
- ↑ "Kayo Sports App". App Store.