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AWS Lightsail Won't Cancel: Difference between revisions

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New page on Lightsail service not cancelling added
 
HeavenPiercerYama (talk | contribs)
Tone change and made the page shorter. This page still needs a lot of work, however.
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[https://aws.amazon.com/lightsail/ AWS Lightsail] is a set of services within Amazon Web Services that provides virtual-servers with popular pre-configured software options - such as a Wordpress server. It is notable for more-or-less instant setup speed and low cost operation.
[https://aws.amazon.com/lightsail/ AWS Lightsail] is a set of services within Amazon Web Services that provides virtual-servers with popular pre-configured software options - such as a Wordpress server. It is notable for more-or-less instant setup speed and low cost operation.


The Lightsail service also includes external IP addresses, to make your server internet publicly accessible, as well as snapshots and backups.  Standard things a server service should have.
The Lightsail service also includes external IP addresses, to make your server internet publicly accessible, as well as snapshots and backups.  


=== So You Are Done With Your Server ===
===AWS Lightsail charging for deleted servers===
No problem, Lightsail offers a not-to-difficult to find removal button.  They ask, as such services are wont to do, multiple times if you wish to delete your server - noting you will lose your server and its contents. You confirm.
Lightsail offers a clear remove button, and upon pressing it ask multiple times if you wish to delete your server - noting you will lose your server and its contents. The server then disappears from Lightsail page, but the client is still charged for the server.


Server disappears from Lightsail page.
This is explained by AWS Customer Service revealing that deleting servers does not automatically delete screenshots and backups within that server.  


'''A month later, server does NOT disappear from your bill.'''
Per AWS, if a backup, snapshot, or resource (like an IP address) associated with a server still exists - it is billable even though the server or service is gone.
 
Two months later, server does NOT disappear from your bill.
 
=== Multiple chats with AWS Billing Rep later ===
Billing rep keeps referring to your operating service.  You keep referring to the fact you deleted the service.
 
Eventually it comes out that although the SERVER is deleted, and although the SERVICE is gone from the Lightsail home page,
 
the SNAPSHOTS & BACKUPS DO NOT GET DELETED when you delete the SERVICE and SERVICE they are from.
 
Per AWS, if a backup, snapshot, or resource (like an IP address) associated with a server still exists - it is BILLABLE even though the server or service is gone.

Revision as of 09:41, 29 January 2025

AWS Lightsail is a set of services within Amazon Web Services that provides virtual-servers with popular pre-configured software options - such as a Wordpress server. It is notable for more-or-less instant setup speed and low cost operation.

The Lightsail service also includes external IP addresses, to make your server internet publicly accessible, as well as snapshots and backups.

AWS Lightsail charging for deleted servers

Lightsail offers a clear remove button, and upon pressing it ask multiple times if you wish to delete your server - noting you will lose your server and its contents. The server then disappears from Lightsail page, but the client is still charged for the server.

This is explained by AWS Customer Service revealing that deleting servers does not automatically delete screenshots and backups within that server.

Per AWS, if a backup, snapshot, or resource (like an IP address) associated with a server still exists - it is billable even though the server or service is gone.