Post-purchase EULA modification: Difference between revisions

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Post-purchase [[end-user license agreement]] (EULA) modification, colloquially referred to as the ‘[[EULA ~~Roofie~~]]’, is an increasingly common practice whereby the terms that govern a customer’s use of a product are modified after the customer’s purchase of the product. Such changes are frequently impossible for a customer to reject without either losing access to the product they paid for or losing substantial functionality. In some cases, no ‘reject’ option is given, other than to power off the product and never use it again, such as in the case of the Roku smart TV{{Citation needed}}.

Post-purchase [[end-user license agreement]] (EULA) modification, colloquially referred to as the ‘[[EULA roofie]]’, is an increasingly common practice whereby the terms that govern a customer’s use of a product are modified after the customer’s purchase of the product. Such changes are frequently impossible for a customer to reject without either losing access to the product they paid for or losing substantial functionality. In some cases, no ‘reject’ option is given, other than to power off the product and never use it again, such as in the case of the Roku smart TV{{Citation needed}}.

Such a modification can work in the consumer’s favor (such as in the case of [[Valve]] [[Valve Removes Arbitration Requirement From Steam Subscriber Agreement|changing the terms]] of the [[Steam]] subscriber agreement to remove [[forced arbitration]]), or simply serve to clarify or correct specific terms in a way which both is reasonable and does not adversely affect the consumer.

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A problem exists, however, when such a change is made in order to reduce the rights, or increase the obligations, of the consumer.

====The ‘EULA ~~Roofie’~~====

====The ‘EULA roofie’====

The use of the colloquial term ‘[[EULA ~~Roofie~~]]’ stems from comparisons between the practice of post-purchase EULA modification, and the practice of spiking a drink – where consent is sought and given for the consumption of the drink, but not for the consumption of whatever it has been spiked with.

The use of the colloquial term ‘[[EULA roofie]]’ stems from comparisons between the practice of post-purchase EULA modification, and the practice of spiking a drink – where consent is sought and given for the consumption of the drink, but not for the consumption of whatever it has been spiked with.

==Responses to, and defences used for, post-purchase EULA modification==

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-Post-purchase [[end-user license agreement]] (EULA) modification, colloquially referred to as the ‘[[EULA Roofie]]’, is an increasingly common practice whereby the terms that govern a customer’s use of a product are modified after the customer’s purchase of the product. Such changes are frequently impossible for a customer to reject without either losing access to the product they paid for or losing substantial functionality. In some cases, no ‘reject’ option is given, other than to power off the product and never use it again, such as in the case of the Roku smart TV{{Citation needed}}.
+Post-purchase [[end-user license agreement]] (EULA) modification, colloquially referred to as the ‘[[EULA roofie]]’, is an increasingly common practice whereby the terms that govern a customer’s use of a product are modified after the customer’s purchase of the product. Such changes are frequently impossible for a customer to reject without either losing access to the product they paid for or losing substantial functionality. In some cases, no ‘reject’ option is given, other than to power off the product and never use it again, such as in the case of the Roku smart TV{{Citation needed}}.
 Such a modification can work in the consumer’s favor (such as in the case of [[Valve]] [[Valve Removes Arbitration Requirement From Steam Subscriber Agreement|changing the terms]] of the [[Steam]] subscriber agreement to remove [[forced arbitration]]), or simply serve to clarify or correct specific terms in a way which both is reasonable and does not adversely affect the consumer.
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 A problem exists, however, when such a change is made in order to reduce the rights, or increase the obligations, of the consumer.
-====The ‘EULA Roofie’====
+====The ‘EULA roofie’====
-The use of the colloquial term ‘[[EULA Roofie]]’ stems from comparisons between the practice of post-purchase EULA modification, and the practice of spiking a drink – where consent is sought and given for the consumption of the drink, but not for the consumption of whatever it has been spiked with.
+The use of the colloquial term ‘[[EULA roofie]]’ stems from comparisons between the practice of post-purchase EULA modification, and the practice of spiking a drink – where consent is sought and given for the consumption of the drink, but not for the consumption of whatever it has been spiked with.
 ==Responses to, and defences used for, post-purchase EULA modification==