Template:IncidentPreload: Difference between revisions
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Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article. | ''Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.'' | ||
==Background== | ==Background== | ||
Information about the product/service history to provide the neccessary context surrounding the incident | ''Information about the product/service history to provide the neccessary context surrounding the incident'' | ||
==[Incident]== | ==''[Incident]''== | ||
Change title to be descriptive of the incident. Impartial and complete description of the events. | ''Change title to be descriptive of the incident. Impartial and complete description of the events.'' | ||
=== [Company]'s response === | === [Company]'s response === | ||
If applicable add the proposed solution to the issues by the company. | ''If applicable add the proposed solution to the issues by the company.'' | ||
==Consumer impact== | ==Consumer impact== | ||
What the repercussions of the incident are for consumers in the context of "new" consumer protection (privacy,right to ownership,right to say no). | ''What the repercussions of the incident are for consumers in the context of "new" consumer protection (privacy,right to ownership,right to say no).'' | ||
==Lawsuit== | ==Lawsuit== | ||
If applicable add any information regarding litigation around the incident here. | ''If applicable add any information regarding litigation around the incident here.'' | ||
===Claims=== | ===Claims=== | ||
Main claims of the suit. | ''Main claims of the suit.'' | ||
===Rebuttal=== | ===Rebuttal=== | ||
The response of the company or counterclaims. | ''The response of the company or counterclaims.'' | ||
==Consumer response== | ==Consumer response== | ||
Summary and key issues of prevailing sentiment from the consumers that can be documented via articles, emails to support, reviews and forum posts. | ''Summary and key issues of prevailing sentiment from the consumers that can be documented via articles, emails to support, reviews and forum posts.'' | ||
==References== | ==References== |