Monoprice: Difference between revisions

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'''[[Wikipedia:Monoprice|Monoprice]]''' is a US-based online retailer specializing in high-quality electronics, accessories, and home entertainment products at competitive prices. Founded in 2002, the company has gained popularity for offering a wide range of consumer electronics, including cables, audio equipment, computer peripherals, and home-theater systems.

==Consumer impact summary==

Monoprice requires that all visitors to their website follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in [[class action]] lawsuits, and their right to resolve disputes outside of small claims.<ref>[https://archive.ph/gegO9 "Terms of Use"] - archive.ph - archived 2025-02-03</ref>

===~~Use of "warranty void if removed" stickers~~===

==Incidents==

In recent years, the issue of "warranty void if removed" stickers has gained significant attention, particularly regarding their legality and impact on consumer rights. These stickers, commonly found on electronic devices and appliances, are intended to prevent consumers from tampering with products, often in relation to repairs or modifications. However, their use has raised concerns about whether they unfairly limit consumer rights and circumvent warranties.

~~Under U.S. consumer protection law~~, ~~particularly the Magnuson~~-~~Moss Warranty Act, manufacturers are prohibited~~ from ~~voiding warranties solely due~~ to ~~the removal~~ of ~~labels, including~~ "warranty void if removed" stickers. This ~~rule aims~~ to ~~ensure that~~ consumers ~~have~~ the ~~right to repair or modify products without fear of losing~~ warranty ~~coverage. Despite this~~, ~~many manufacturers continue~~ to ~~use such stickers, and some place them over screws or other components necessary for standard use, leading to potential issues with~~ warranty ~~claims~~.

=== Dark Matter 27-inch monitor, "warranty void if removed" stickers ===

The Dark Matter 27-inch gaming monitor from Monoprice has a [[Right to repair#Use of "warranty void if removed" stickers|"warranty void if removed" sticker]] over a screw on the monitor's base mount, a component necessary for setting up the product. This raised concerns about whether the sticker was deliberately placed to prevent consumers from mounting their monitors without voiding the warranty, as removing the sticker to access the screw would render the warranty invalid.{{citation needed}}

A notable example of this practice was identified with the Dark Matter 27-inch gaming monitor from Monoprice. The "warranty void if removed" sticker was placed over a screw on the monitor's base mount, a component necessary for setting up the product. This raised concerns about whether the sticker was deliberately placed to prevent consumers from mounting their monitors without voiding the warranty, as removing the sticker to access the screw would render the warranty invalid.

== References ==

==~~Forced arbitration~~==

Monoprice requires that all customers follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in [[class action]] lawsuits, and their right to resolve disputes outside of small claims.<ref>[https://archive.ph/gegO9 "Terms of Use"] - archive.ph - archived 2025-02-03</ref>

~~== References ==~~

[[Category:Consumer electronics retailers]]

[[Category:Online retailers]]

~~<references />~~

@@ Line 11: / Line 11: @@
 '''[[Wikipedia:Monoprice|Monoprice]]''' is a US-based online retailer specializing in high-quality electronics, accessories, and home entertainment products at competitive prices. Founded in 2002, the company has gained popularity for offering a wide range of consumer electronics, including cables, audio equipment, computer peripherals, and home-theater systems.
+==Consumer impact summary==
+Monoprice requires that all visitors to their website follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in [[class action]] lawsuits, and their right to resolve disputes outside of small claims.<ref>[https://archive.ph/gegO9 "Terms of Use"] - archive.ph - archived 2025-02-03</ref>
-===Use of "warranty void if removed" stickers===
+==Incidents==
-In recent years, the issue of "warranty void if removed" stickers has gained significant attention, particularly regarding their legality and impact on consumer rights. These stickers, commonly found on electronic devices and appliances, are intended to prevent consumers from tampering with products, often in relation to repairs or modifications. However, their use has raised concerns about whether they unfairly limit consumer rights and circumvent warranties.
-Under U.S. consumer protection law, particularly the Magnuson-Moss Warranty Act, manufacturers are prohibited from voiding warranties solely due to the removal of labels, including "warranty void if removed" stickers. This rule aims to ensure that consumers have the right to repair or modify products without fear of losing warranty coverage. Despite this, many manufacturers continue to use such stickers, and some place them over screws or other components necessary for standard use, leading to potential issues with warranty claims.
+=== Dark Matter 27-inch monitor, "warranty void if removed" stickers ===
+The Dark Matter 27-inch gaming monitor from Monoprice has a [[Right to repair#Use of "warranty void if removed" stickers|"warranty void if removed" sticker]] over a screw on the monitor's base mount, a component necessary for setting up the product. This raised concerns about whether the sticker was deliberately placed to prevent consumers from mounting their monitors without voiding the warranty, as removing the sticker to access the screw would render the warranty invalid.{{citation needed}}
-A notable example of this practice was identified with the Dark Matter 27-inch gaming monitor from Monoprice. The "warranty void if removed" sticker was placed over a screw on the monitor's base mount, a component necessary for setting up the product. This raised concerns about whether the sticker was deliberately placed to prevent consumers from mounting their monitors without voiding the warranty, as removing the sticker to access the screw would render the warranty invalid.
+== References ==
-==Forced arbitration==
-Monoprice requires that all customers follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in [[class action]] lawsuits, and their right to resolve disputes outside of small claims.<ref>[https://archive.ph/gegO9 "Terms of Use"] - archive.ph - archived 2025-02-03</ref>
-== References ==
 [[Category:Consumer electronics retailers]]
 [[Category:Online retailers]]
-<references />