Ring: Difference between revisions - Consumer Rights Wiki

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In November 2020, a pilot program in Jackson, Mississippi, enabled participating Ring users to enable police to livestream their cameras at any time.<ref>{{Cite web|last=Holmes|first=Aaron|title=Police are tapping into residents' Ring doorbells and home security cameras to stream 24/7 live video|url=https://www.businessinsider.com/ring-doorbells-live-video-security-camera-police-fusus-2020-11|access-date=November 11, 2020|website=Business Insider}}</ref>

===Alleged use of facial recognition technology===

''The following section was sourced from https://en.wikipedia.org/wiki/Ring_(company)#Alleged_use_of_facial_recognition_technology''

In February 2018, Business Insider reported references to use of facial recognition technology in Ring's privacy policy. The policy stated:<blockquote>Where permitted by applicable law, you may choose to use additional functionality in your Ring product that, through video data from your device, '''can recognize facial characteristics of familiar visitors'''. For example, you may want to receive different notifications from your Ring Doorbell depending on whether a visitor is a stranger or a member of your household. '''If you choose to activate this feature, we obtain certain facial feature information about the visitors you ask your Ring product to recognize'''. We require your explicit consent before you can take advantage of this feature.<ref>{{Cite web|last=Ghosh|first=Shona|title=Amazon's newest acquisition, the doorbell startup Ring, made a smart move to fend off Google|url=https://www.businessinsider.com/amazon-smart-doorbell-ring-facial-recognition-2018-2|access-date=2023-07-20|website=Business Insider|language=en-US}}</ref><ref>{{Cite web|date=2018-07-25|title=Privacy {{!}} Ring|url=https://shop.ring.com/pages/privacy|access-date=2023-07-20|archive-date=July 25, 2018|archive-url=https://web.archive.org/web/20180725110729/https://shop.ring.com/pages/privacy}}</ref></blockquote>In December 2018, patents filed by Ring surfaced to identify "suspicious" people and automatically alert police.<ref>{{Cite web|title=Amazon's Ring takes heat for considering facial recognition for its video doorbells|url=https://www.cnet.com/home/smart-home/amazons-ring-takes-heat-for-considering-facial-recognition-for-its-video-doorbells/|access-date=2023-07-20|website=CNET|language=en}}</ref>

In August 2019, a Buzzfeed News reported, "Ring Says It Doesn't Use Facial Recognition, But It Has "A Head Of Face Recognition Research."" The piece reported on a 2018 presentation from Ring Ukraine's "Head of Face Recognition Research", as well as a statement from Ring Ukraine's website stating, "We develop semi-automated crime prevention and monitoring systems which are based on, but not limited to, face recognition."<ref>{{Cite web|first1=Nicole|last1=Nguyen|first2=Ryan|last2=Mac|date=2019-08-30|title=Ring Says It Doesn't Use Facial Recognition, But It Has "A Head Of Face Recognition Research"|url=https://www.buzzfeednews.com/article/nicolenguyen/amazon-ring-facial-recognition-ukraine|access-date=2023-07-20|website=BuzzFeed News|language=en}}</ref><ref>{{Cite web|date=2019-05-23|title=Ring Ukraine|url=https://ring-ukraine.com/|access-date=2023-07-20|archive-date=May 23, 2019|archive-url=https://web.archive.org/web/20190523100219/https://ring-ukraine.com/}}</ref>

Also in 2019, as part of his investigation into Ring's cooperation with law enforcement, Senator Ed Markey of Massachusetts probed the company's privacy policy's reference to use of facial recognition technology.<ref>{{Cite web|title=September 2019 Inquiry Letter from Sen. Markey to Ring|url=https://www.markey.senate.gov/imo/media/doc/Markey%20letter%20-%20Ring%20Law%20Enforcement%209.5.19.pdf}}</ref><ref>{{Cite web|title=Senator Markey Investigation into Amazon Ring Doorbell Reveals Egregiously Lax Privacy Policies and Civil Rights Protections {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markey-investigation-into-amazon-ring-doorbell-reveals-egregiously-lax-privacy-policies-and-civil-rights-protections|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> Amazon responded:<blockquote>We do not currently offer facial recognition technology in Ring products. This sentence in the Privacy Notice refers to a contemplated, but unreleased feature. We do frequently innovate based on customer demand, and facial recognition features are increasingly common in consumer security cameras today, such as: Google Nest Hello, Tend Secure Lynx, Netamo Welcome, Wisenet Smartcam, and Honeywell Smart Home Security. If our customers want these features in Ring security cameras, we will only release these feature with thoughtful design including privacy, security, and user control; and we will clearly communicate with our customers as we offer new features.<ref>{{Cite web|title=November 2019 Response from Amazon to Sen. Markey|url=https://www.markey.senate.gov/imo/media/doc/Response%20Letter_Ring_Senator%20Markey%2011.01.2019.pdf}}</ref></blockquote>In November 2019, the Intercept reported on internal documents detailing "Proactive Suspect Matching". The feature would use facial recognition to group videos and create a profile of an alleged criminal based on Ring camera footage.<ref>{{Cite web|last=Biddle|first=Sam|date=2019-11-26|title=Amazon's Ring Planned Neighborhood "Watch Lists" Built on Facial Recognition|url=https://theintercept.com/2019/11/26/amazon-ring-home-security-facial-recognition/|access-date=2023-07-20|website=The Intercept|language=en-US}}</ref> Ring denied that the feature was in use or development.

In 2020, Ring posted a one-sentence position stance on their blog stating, "Ring does not use facial recognition technology in any of its devices or services, and will neither sell nor offer facial recognition technology to law enforcement."<ref>{{Cite web|last=Ring|date=2020-08-20|title=Ring's Stance on Facial Recognition Technology|url=https://blog.ring.com/about-ring/rings-stance-on-facial-recognition-technology/|access-date=2023-07-20|website=The Ring Blog|language=en}}</ref> In 2021, Senator Markey and his colleagues introduced the "Facial Recognition and Biometric Technology Moratorium Act."<ref>{{Cite web|title=Senators Markey, Merkley Lead Colleagues on Legislation to Ban Government Use of Facial Recognition, Other Biometric Technology {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senators-markey-merkley-lead-colleagues-on-legislation-to-ban-government-use-of-facial-recognition-other-biometric-technology|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> A year later, Markey renewed his investigation into Ring,<ref>{{Cite web|title=Senator Markey Renews Investigation into Amazon Ring's Surveillance Practices and Cooperation with Police {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markey-renews-investigation-into-amazon-rings-surveillance-practices-and-cooperation-with-police|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> and in July 2022, Markey cited Ring's "[refusal] to commit to not incorporating facial recognition technology in its products" as evidence of the need for legislation to "prohibit use of biometric technology by federal agencies and condition federal grant funding to state and local entities on moratoria on the use of biometric technology."<ref>{{Cite web|title=Senator Markey's Probe into Amazon Ring Reveals New Privacy Problems {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markeys-probe-into-amazon-ring-reveals-new-privacy-problems|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref>

Amazon has attempted to distance themselves from Ring Ukraine, the branch responsible for developing computer vision and facial recognition solutions. In a statement for release, the general manager of the Kyiv-based office commented, "We are no longer part of a small startup, but a full-fledged R&D center working for one of the world's largest corporations. [We are involved not only in Ring's product line but also in many other Amazon projects. That is,] We are a large Ukrainian team of specialists working on the world market." At legal's request, the general manager was asked to remove the reference to Amazon.<ref>{{Cite web|last=Biddle|first=Sam|date=2020-01-24|title=Ring Ukraine News Suppressed at Amazon's Request, Journalists Say|url=https://theintercept.com/2020/01/24/amazon-ring-ukraine/|access-date=2023-07-20|website=The Intercept|language=en-US}}</ref> "Ring Ukraine" was eventually rebranded as "Squad".<ref>{{Cite web|title=Ring Ukraine office need you to forget they are part of Amazon|url=https://ain.capital/2021/01/29/ring-ukraine-changes-its-name-to-squad/|access-date=2023-07-20|website=AIN.Capital|language=en-US}}</ref>

==References==

@@ Line 22: / Line 22: @@
 In November 2020, a pilot program in Jackson, Mississippi, enabled participating Ring users to enable police to livestream their cameras at any time.<ref>{{Cite web|last=Holmes|first=Aaron|title=Police are tapping into residents' Ring doorbells and home security cameras to stream 24/7 live video|url=https://www.businessinsider.com/ring-doorbells-live-video-security-camera-police-fusus-2020-11|access-date=November 11, 2020|website=Business Insider}}</ref>
+===Alleged use of facial recognition technology===
+''The following section was sourced from https://en.wikipedia.org/wiki/Ring_(company)#Alleged_use_of_facial_recognition_technology''
+In February 2018, Business Insider reported references to use of facial recognition technology in Ring's privacy policy. The policy stated:<blockquote>Where permitted by applicable law, you may choose to use additional functionality in your Ring product that, through video data from your device, '''can recognize facial characteristics of familiar visitors'''. For example, you may want to receive different notifications from your Ring Doorbell depending on whether a visitor is a stranger or a member of your household. '''If you choose to activate this feature, we obtain certain facial feature information about the visitors you ask your Ring product to recognize'''. We require your explicit consent before you can take advantage of this feature.<ref>{{Cite web|last=Ghosh|first=Shona|title=Amazon's newest acquisition, the doorbell startup Ring, made a smart move to fend off Google|url=https://www.businessinsider.com/amazon-smart-doorbell-ring-facial-recognition-2018-2|access-date=2023-07-20|website=Business Insider|language=en-US}}</ref><ref>{{Cite web|date=2018-07-25|title=Privacy {{!}} Ring|url=https://shop.ring.com/pages/privacy|access-date=2023-07-20|archive-date=July 25, 2018|archive-url=https://web.archive.org/web/20180725110729/https://shop.ring.com/pages/privacy}}</ref></blockquote>In December 2018, patents filed by Ring surfaced to identify "suspicious" people and automatically alert police.<ref>{{Cite web|title=Amazon's Ring takes heat for considering facial recognition for its video doorbells|url=https://www.cnet.com/home/smart-home/amazons-ring-takes-heat-for-considering-facial-recognition-for-its-video-doorbells/|access-date=2023-07-20|website=CNET|language=en}}</ref>
+In August 2019, a Buzzfeed News reported, "Ring Says It Doesn't Use Facial Recognition, But It Has "A Head Of Face Recognition Research."" The piece reported on a 2018 presentation from Ring Ukraine's "Head of Face Recognition Research", as well as a statement from Ring Ukraine's website stating, "We develop semi-automated crime prevention and monitoring systems which are based on, but not limited to, face recognition."<ref>{{Cite web|first1=Nicole|last1=Nguyen|first2=Ryan|last2=Mac|date=2019-08-30|title=Ring Says It Doesn't Use Facial Recognition, But It Has "A Head Of Face Recognition Research"|url=https://www.buzzfeednews.com/article/nicolenguyen/amazon-ring-facial-recognition-ukraine|access-date=2023-07-20|website=BuzzFeed News|language=en}}</ref><ref>{{Cite web|date=2019-05-23|title=Ring Ukraine|url=https://ring-ukraine.com/|access-date=2023-07-20|archive-date=May 23, 2019|archive-url=https://web.archive.org/web/20190523100219/https://ring-ukraine.com/}}</ref>
+Also in 2019, as part of his investigation into Ring's cooperation with law enforcement, Senator Ed Markey of Massachusetts probed the company's privacy policy's reference to use of facial recognition technology.<ref>{{Cite web|title=September 2019 Inquiry Letter from Sen. Markey to Ring|url=https://www.markey.senate.gov/imo/media/doc/Markey%20letter%20-%20Ring%20Law%20Enforcement%209.5.19.pdf}}</ref><ref>{{Cite web|title=Senator Markey Investigation into Amazon Ring Doorbell Reveals Egregiously Lax Privacy Policies and Civil Rights Protections {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markey-investigation-into-amazon-ring-doorbell-reveals-egregiously-lax-privacy-policies-and-civil-rights-protections|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> Amazon responded:<blockquote>We do not currently offer facial recognition technology in Ring products. This sentence in the Privacy Notice refers to a contemplated, but unreleased feature. We do frequently innovate based on customer demand, and facial recognition features are increasingly common in consumer security cameras today, such as: Google Nest Hello, Tend Secure Lynx, Netamo Welcome, Wisenet Smartcam, and Honeywell Smart Home Security. If our customers want these features in Ring security cameras, we will only release these feature with thoughtful design including privacy, security, and user control; and we will clearly communicate with our customers as we offer new features.<ref>{{Cite web|title=November 2019 Response from Amazon to Sen. Markey|url=https://www.markey.senate.gov/imo/media/doc/Response%20Letter_Ring_Senator%20Markey%2011.01.2019.pdf}}</ref></blockquote>In November 2019, the Intercept reported on internal documents detailing "Proactive Suspect Matching". The feature would use facial recognition to group videos and create a profile of an alleged criminal based on Ring camera footage.<ref>{{Cite web|last=Biddle|first=Sam|date=2019-11-26|title=Amazon's Ring Planned Neighborhood "Watch Lists" Built on Facial Recognition|url=https://theintercept.com/2019/11/26/amazon-ring-home-security-facial-recognition/|access-date=2023-07-20|website=The Intercept|language=en-US}}</ref> Ring denied that the feature was in use or development.
+In 2020, Ring posted a one-sentence position stance on their blog stating, "Ring does not use facial recognition technology in any of its devices or services, and will neither sell nor offer facial recognition technology to law enforcement."<ref>{{Cite web|last=Ring|date=2020-08-20|title=Ring's Stance on Facial Recognition Technology|url=https://blog.ring.com/about-ring/rings-stance-on-facial-recognition-technology/|access-date=2023-07-20|website=The Ring Blog|language=en}}</ref> In 2021, Senator Markey and his colleagues introduced the "Facial Recognition and Biometric Technology Moratorium Act."<ref>{{Cite web|title=Senators Markey, Merkley Lead Colleagues on Legislation to Ban Government Use of Facial Recognition, Other Biometric Technology {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senators-markey-merkley-lead-colleagues-on-legislation-to-ban-government-use-of-facial-recognition-other-biometric-technology|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> A year later, Markey renewed his investigation into Ring,<ref>{{Cite web|title=Senator Markey Renews Investigation into Amazon Ring's Surveillance Practices and Cooperation with Police {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markey-renews-investigation-into-amazon-rings-surveillance-practices-and-cooperation-with-police|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref> and in July 2022, Markey cited Ring's "[refusal] to commit to not incorporating facial recognition technology in its products" as evidence of the need for legislation to "prohibit use of biometric technology by federal agencies and condition federal grant funding to state and local entities on moratoria on the use of biometric technology."<ref>{{Cite web|title=Senator Markey's Probe into Amazon Ring Reveals New Privacy Problems {{!}} U.S. Senator Ed Markey of Massachusetts|url=https://www.markey.senate.gov/news/press-releases/senator-markeys-probe-into-amazon-ring-reveals-new-privacy-problems|access-date=2023-07-20|website=www.markey.senate.gov|language=en}}</ref>
+Amazon has attempted to distance themselves from Ring Ukraine, the branch responsible for developing computer vision and facial recognition solutions. In a statement for release, the general manager of the Kyiv-based office commented, "We are no longer part of a small startup, but a full-fledged R&D center working for one of the world's largest corporations. [We are involved not only in Ring's product line but also in many other Amazon projects. That is,] We are a large Ukrainian team of specialists working on the world market." At legal's request, the general manager was asked to remove the reference to Amazon.<ref>{{Cite web|last=Biddle|first=Sam|date=2020-01-24|title=Ring Ukraine News Suppressed at Amazon's Request, Journalists Say|url=https://theintercept.com/2020/01/24/amazon-ring-ukraine/|access-date=2023-07-20|website=The Intercept|language=en-US}}</ref> "Ring Ukraine" was eventually rebranded as "Squad".<ref>{{Cite web|title=Ring Ukraine office need you to forget they are part of Amazon|url=https://ain.capital/2021/01/29/ring-ukraine-changes-its-name-to-squad/|access-date=2023-07-20|website=AIN.Capital|language=en-US}}</ref>
 ==References==