BetterHelp

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BetterHelp

Basic information
Founded	2013
Legal structure	Subsiadiary
Industry	Psychotherapy
Official website	https://www.betterhelp.com/

BetterHelp is a mental health platform that provides direct online counseling and therapy services via web or phone text communication.

Incidents

Private data sharing

According to the FTC:

BetterHelp used a wide variety of tactics to share the health information of over 7 million consumers with platforms like Facebook, Snapchat, Criteo, and Pinterest for the purpose of advertising.

BetterHelp hires 'sketchy' therapists,^{[citation needed]} they are overworked^{[citation needed]} and paid well below industry standard.^{[citation needed]}

70% of respondents in a survey had a negative experience with better help In UK therapists don't need accreditation to practice unlike US, nevertheless there are bodies which accredit therapists, BetterHelp therapists may not be accredited in UK.