Mercedes Benz: Difference between revisions

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{{InfoboxCompany

| Name = {{PAGENAME}}

| Type =

| Type = Subsidiary (Public)

| Founded =1926

| Industry =Automotive

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}}

~~== About ==~~

[[wikipedia:Mercedes-Benz|Mercedes-Benz]] is a German automotive manufacturer.

[[wikipedia:Mercedes-Benz|Mercedes-Benz]] is a ~~company that makes cars~~.

==Consumer impact summary==

Features are taken away and/or disabled shortly after the sale.

==Incidents==

=== App disabled (February 2025) ===

In February 2025, Mercedes-Benz switched off support for the accompanying app<ref>https://www.sueddeutsche.de/wirtschaft/smart-app-mercedes-eq-abschaltung-nachruestung-li.3200936?reduced=true ~~[German, paywall]~~</ref> for some of their Smart brand car models after a very short time, even though the cars are almost brand new. In the comments of the linked article, user Norbert Endres mentions the same thing happening for the previous model Smart ED 451 in 2019. According to him, the company hotline suggested he buy a new car of model Smart EQ 453 to resolve the problem when he confronted them. Another user complains about a similar incident where all digital features were disabled in the premium class models of the series E-Klasse 212.

In February 2025, Mercedes-Benz switched off support for the accompanying app<ref>{{cite web |last=Kunkel |first=Christina |date=18 Feb 2025 |title=Wie Mercedes seine Smart-Kunden verärgert (How Mercedes angers its "Smart" costumers) |url=https://www.sueddeutsche.de/wirtschaft/smart-app-mercedes-eq-abschaltung-nachruestung-li.3200936?reduced=true |website=Sueddeutsche Zeitung |archive-url=https://archive.ph/xB9x2 |archive-date=18 Feb 2025 |access-date=19 Feb 2025}}</ref> for some of their Smart brand car models after a very short time, even though the cars are almost brand new. In the comments of the linked article, user Norbert Endres mentions the same thing happening for the previous model Smart ED 451 in 2019. According to him, the company hotline suggested he buy a new car of model Smart EQ 453 to resolve the problem when he confronted them. Another user complains about a similar incident where all digital features were disabled in the premium class models of the series E-Klasse 212.

==Products==

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==See also==

~~{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}~~

* [[BMW feature lockout scandal]]

@@ Line 3: / Line 3: @@
 {{InfoboxCompany
 | Name = {{PAGENAME}}
-| Type =
+| Type = Subsidiary (Public)
 | Founded =1926
 | Industry =Automotive
@@ Line 10: / Line 10: @@
 }}
-== About ==
+[[wikipedia:Mercedes-Benz|Mercedes-Benz]] is a German automotive manufacturer.
-[[wikipedia:Mercedes-Benz|Mercedes-Benz]] is a company that makes cars.
 ==Consumer impact summary==
 Features are taken away and/or disabled shortly after the sale.
 ==Incidents==
 === App disabled (February 2025) ===
-In February 2025, Mercedes-Benz switched off support for the accompanying app<ref>https://www.sueddeutsche.de/wirtschaft/smart-app-mercedes-eq-abschaltung-nachruestung-li.3200936?reduced=true [German, paywall]</ref> for some of their Smart brand car models after a very short time, even though the cars are almost brand new. In the comments of the linked article, user Norbert Endres mentions the same thing happening for the previous model Smart ED 451 in 2019. According to him, the company hotline suggested he buy a new car of model Smart EQ 453 to resolve the problem when he confronted them. Another user complains about a similar incident where all digital features were disabled in the premium class models of the series E-Klasse 212.
+In February 2025, Mercedes-Benz switched off support for the accompanying app<ref>{{cite web |last=Kunkel |first=Christina |date=18 Feb 2025 |title=Wie Mercedes seine Smart-Kunden verärgert (How Mercedes angers its "Smart" costumers) |url=https://www.sueddeutsche.de/wirtschaft/smart-app-mercedes-eq-abschaltung-nachruestung-li.3200936?reduced=true |website=Sueddeutsche Zeitung |archive-url=https://archive.ph/xB9x2 |archive-date=18 Feb 2025 |access-date=19 Feb 2025}}</ref> for some of their Smart brand car models after a very short time, even though the cars are almost brand new. In the comments of the linked article, user Norbert Endres mentions the same thing happening for the previous model Smart ED 451 in 2019. According to him, the company hotline suggested he buy a new car of model Smart EQ 453 to resolve the problem when he confronted them. Another user complains about a similar incident where all digital features were disabled in the premium class models of the series E-Klasse 212.
 ==Products==
@@ Line 27: / Line 27: @@
 ==See also==
-{{Placeholder box|Link to relevant theme articles or companies with similar incidents.}}
+* [[BMW feature lockout scandal]]