Skoda Citigo Move&Fun app discontinuation: Difference between revisions

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Several affected consumers have initiated warranty claims, arguing that the removal of essential features undermines the vehicle's value and intended functionality.
Several affected consumers have initiated warranty claims, arguing that the removal of essential features undermines the vehicle's value and intended functionality.


=== Claims ===
===Claims===
Consumers are claiming that ŠKODA's removal of the Move&Fun app without offering a suitable replacement constitutes planned obsolescence. Additionally, they argue that the company should honor warranties for the loss of core vehicle features.
Consumers are claiming that ŠKODA's removal of the Move&Fun app without offering a suitable replacement constitutes planned obsolescence. Additionally, they argue that the company should honor warranties for the loss of core vehicle features.


=== Response ===
===Response===
ŠKODA has not explicitly acknowledged the impact of these features' removal but has responded by pushing for customers to adopt the MyŠKODA app, citing technical and security reasons for discontinuing the original app.
ŠKODA has not explicitly acknowledged the impact of these features' removal but has responded by pushing for customers to adopt the MyŠKODA app, citing technical and security reasons for discontinuing the original app.


=== Outcome ===
===Outcome===
Outcome of these claims is currently pending, with no clear resolution as of now 02/2025.
Outcome of these claims is currently pending, with no clear resolution as of now 02/2025.


== Consumer response ==
==Consumer response==
Consumers are voicing frustration online and through customer support channels, arguing that ŠKODA has removed essential functions without offering adequate alternatives. Many are concerned about the forced transition to a paid, subscription-based model that requires an internet connection, which adds a hidden cost. Some users are organizing collective action to raise awareness and seek compensation for the loss of vehicle functionalities.
Consumers are voicing frustration online and through customer support channels, arguing that ŠKODA has removed essential functions without offering adequate alternatives. Many are concerned about the forced transition to a paid, subscription-based model that requires an internet connection, which adds a hidden cost. Some users are organizing collective action to raise awareness and seek compensation for the loss of vehicle functionalities.
== References ==
Wehicle description: ‎
https://hu.wikipedia.org/wiki/%C5%A0koda_Citigo-e_iV
Move and fun app on official Skoda pages: ‎
https://www.skoda-auto.com/models/layers/layers/citigoe-iv-connectivity
Original skoda announcement Link (not working anymore): ‎
https://view.communication.skoda-auto.com/?qs=66ea8bcd8724826905d310f9950d5b69dc4b9b381198613853db90c047bc12ed262378edfeed67989cab086b0ea28f6fcf329f03448ee608bead84e90065d1432d5bc4df7edbe61f20de02dae1d94995
Forum threads :  ‎
1) https://www.speakev.com/threads/citigoe-iv-move-fun-app-to-be-discontinued-at-the-end-of-2024.187798/  ‎
2) https://www.goingelectric.de/forum/viewtopic.php?t=95061  ‎