GE Wall Ovens (Powered by Smart HQ)
GE Profile "smart" oven is a built in line of wall ovens that have wifi built in.
| Basic Information | |
|---|---|
| Release Year | |
| Product Type | Home Appliance |
| In Production | Yes |
| Official Website | https://www.geappliances.com/appliance/GE-Profile-30-Smart-Built-In-Convection-Double-Wall-Oven-with-No-Preheat-Air-Fry-and-Precision-Cooking-PTD7000SNSS |
Consumer impact summary
The oven is advertised as having features such as:
-No Preheat Air Fry
-Precision Cooking
However when installed in your home, requires you connect to a GE account to activate the features.
Nowhere on the product page does it list that some features are hidden behind getting an account on the GE SmartHQ app. It is listed deep in the product literature in a document called "UNLOCK MORE WHEN YOU CONNECT".
Incidents
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the GE Wall Ovens (Powered by Smart HQ) category.
User Discovered Solutions
Workaround: Create an account on GE's website with a throw away email and password, use tethering from your cellphone with a throwaway SSID. Log the oven into the GE SmartHQ account. Disconnect the oven from your phone and the features will continue to work.
References
https://files.bbystatic.com/kga4XUhZrl6WjcegLjwiUA%3D%3D/Guide%2Bto%2BWIFI%2BConnected%2BFeatures