From Consumer Rights Wiki
This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues.
Learn more ▼
Issues may include:
- This article needs to be expanded to provide meaningful information
- This article requires additional verifiable evidence to demonstrate systemic impact
- More documentation is needed to establish how this reflects broader consumer protection concerns
- The connection between individual incidents and company-wide practices needs to be better established
- The article is simply too short, and lacks sufficient content
How you can help:
- Add documented examples with verifiable sources
- Provide evidence of similar incidents affecting other consumers
- Include relevant company policies or communications that demonstrate systemic practices
- Link to credible reporting that covers these issues
- Flesh out the article with relevant information
This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, visit the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.
Geeni
| Basic information |
| Founded
|
2017 |
| Type
|
Private |
| Industry
|
IoT/Smart home |
| Official website
|
https://mygeeni.com/ |
Geeni is a smart home company founded in 2017. A recent update to terms and conditions have bricked users ability to control lights anymore. Despite the bulb going into pairing mode, or being pair to app previously, you are no longer able to control your light bulbs until you agree to updated terms and conditions.
Consumer-impact summary
Overview of concerns that arise from the company's conduct regarding (if applicable):
- User freedom
- User privacy
- Business model
- Market control
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
Cannot access control to bulbs or other devices paired to Geeni app or phone until new terms and conditions have been agreed to after the initial sale.
Incidents
As of June 2025, Bulbs cannot be controlled by app or other methods until user agrees to new terms and conditions. Users can only request a refund if the purchase was made within 30 days. Users who have owned the product longer are not eligible despite the device not functioning as intended.
See also
References
