ConnectedLife's 'SmartDry' discontinuation

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Company ConnectedLife (formerly Connected Life Labs) is an AI health companion app platform. In June 2019, they released a product to measure and transmit information from within your clothes dryer to a remote endpoint, so that you can know when your clothes are truly dry. This company emailed users on 2022-06-17 that all devices would no longer work after 2022-09-30. The community would later be able to create a alternative method to use the sensor's data using an ESP32 module to allow use with Home Assistant.

Background

SmartDry was an iOT device originally sold by Connected Life Labs. It was a sensor you would insert into your laundry clothes dryer and magnetically attach to the side of the drum. While the device was in the dryer, it would transmit data to a USB dongle receiver which connected to your home Wifi. This sensor data included information such as local temperature, humidity, motion, and battery within the dryer.

Discontinuation of SmartDry Products

2022-06-17

In June 2022, users registered to use the SmartDry service received an email alerting them that their products would only continue to work until the end of that coming September. The company informed users that funding for their online services had been secured until 2022-09-30, after which point, all SmartDry sensors would no longer be able to connect to any cloud services. All integrations at that point required a cloud connection.

ConnectedLife's response

SmartDry Closure June 17th, 2022

Notice:

It is with sadness and disappointment that we are announcing the closure of Connected Life Labs and discontinuing our SmartDry products.  Effective immediately, Connected Life Labs will no longer be selling or supporting the SmartDry devices.  We have secured cloud operations for all existing units to remain active until September 30th 2022, at which point the cloud services will cease operations and the product apps will no longer be supported.

We thank all our customers and those who supported our mission to create innovative and energy-saving smart home devices along the way.

Best,

The SmartDry Team

Consumer response

Many users took to forums and threads to complain about their devices becoming useless. Some users discusses that the sensors would most likely be using BLE to communicate with the OEM WiFi adapter, which originally transmit the data over the internet to AWS servers, allowing connectivity such as Samsung SmartThings and IFTTT. A few users who were able to create a new receiver controller using a ESP32 SoC, created guides for others to reconnect this sensor using Home Assistant.