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Hikvision

From Consumer Rights Wiki
Revision as of 13:19, 22 October 2025 by Justanotherclippy (talk | contribs) (fixed references to use citation formatting)
Hikvision
Basic information
Founded 2001
Legal structure Public; partly state-owned
Industry Security
Official website https://www.hikvision.com/en/

Hikvision is a video surveillance company providing products and services to over 180 countries and regions, which was founded in 2001 and headquartered in Hangzhou, China.[1]

Incidents

Removal of functionalities on some PTZ cameras

In 2022 Hikvision removed functionalities on some PTZ cameras (eg. DS-2DE4A425IW-DE(S6)) with a firmware update. In this instance the auto tracking, which was described as a feature in the user manual, was removed without prior notice with the firmware version V5.7.3SP2.[2][3][4] Some users have reported that the functionality was added back only in the newer hardware revision of that camera, the old version was then marked as discontinued.[5]



References

  1. "About Hikvision". Hikvision. 2025-10-22. Retrieved 2025-10-22.
  2. "UD22754B-B_Network-Speed-Dome_User-Manual" (PDF). assets.hikvision.com. 2021-12-22. Archived (PDF) from the original on 2025-10-21. Retrieved 2025-10-21.
  3. "PTZ/Network Camera Firmware Version: V5.7.3SP2 Release Note" (PDF). www.hikvisioneurope.com. 2022-03-23. Archived (PDF) from the original on 2025-01-30. Retrieved 2025-10-22.
  4. "Hikvision PTZ firmware update removes auto-tracking deliberately, why?". ipcamtalk. 2022-08-29. Archived from the original on 2024-01-08. Retrieved 2025-10-22.
  5. "DO NOT UPDATE DS-2DE4A425IW-DE". ipcamtalk. 2022-03-23. Archived from the original on 2025-08-04. Retrieved 2025-10-22.