Duracell Energy EV Charger is a used to charge your electric vehicles. [1] To use the charger, you must install their phone app or use their provided smart card, both of which requiring registration through their app.
| Basic Information | |
|---|---|
| Release Year | 2025 |
| Product Type | |
| In Production | Yes |
| Official Website | https://duracellenergy |
Consumer-impact summary
To use the charger, users must enter login details for the charger hotspot. The charger hotspot seems to depend on a WiFi connection between the charger hotspot and your home network. The connection can be unstable or out of range. The unstable or out or range connection prevents the configuration page for the hotspot from being accessible, and so unable to change the default hotspot password. The default password is very easily guessable. There does not seem to be support for using an Ethernet connection between the home router and the charger hotspot.
After entering login details for connecting to the hotspot, a local IP address for the hotspot needs to be visited in your web browser, while connected to the home network. The page is only accessible if the "Not Secure Connection Warning" or any other similarly named browser setting for enforcing HTTPS is disabled.
To use the app, "for your convenience" or for being able to use the smart cards, you must register an account using your phone number. The app requests permissions to access network, bluetooth, location servers and to send notifications. There is not an in-app way to erase your data and delete account, but there is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for "training purposes".
When using the app with all requested permissions granted, the charger itself is not found, at least on iOS, but is found on Android. It is unclear if this is due to connection issues or the app being buggy. Due to the charger not being found, you cannot remotely control when charging starts or stops, automatically or manually.
Incidents
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Duracell Energy EV Charger category.
Example incident one (date)
- Main article: link to the main CR Wiki article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
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See also