Duracell Energy EV Charger
| Basic Information | |
|---|---|
| Release Year | 2025 |
| Product Type | Electronic Vehicle, Software |
| In Production | Yes |
| Official Website | https://duracellenergy |
Duracell Energy EV Charger is used to charge your electric vehicles at home. [1] This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart card, both of which requiring registration through their app.
Consumer-impact summary
User Freedom
It is possible to switch off the power to the entire charger within your home using physical switch.
It is not possible to use the charger fully offline, even if smart cards have been registered. When the charger is on, its WiFi hotspot and Bluetooth discovery is active.
User Privacy
Registration requires the following information:
- Your phone number
There is not an in-app way to erase your data and delete account. There is a phone number and email address that can be used for exercising data privacy rights. Calls to their customer service are recorded, for training purposes.
The app asks for the following permissions:
- Network
- Bluetooth
- Location servers - your precise geo-location
- Notifications
Concerns
The charger itself cannot be found, even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or platform specific bugs. Due to the charger hotspot not being found, you cannot control when charging starts or stops using the app or setup smart cards.
The default password for the hotspot is easily guessable. Changing the password is done via web browser. Any settings enforcing HTTPS must be disabled to access hotpot configuration.
The charger has a WiFi hostspot and requires connection to your home router over WiFi. The connection can be unstable or out of range. Ethernet would be a more reliable way for the charger and router to communicate with each other.
Incidents
This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Duracell Energy EV Charger category.
Example incident one (date)
- Main article: link to the main CR Wiki article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
...
See also