Ryanair

❗Article Status Notice: This Article is a stub

---

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

• This article needs to be expanded to provide meaningful information
• This article requires additional verifiable evidence to demonstrate systemic impact
• More documentation is needed to establish how this reflects broader consumer protection concerns
• The connection between individual incidents and company-wide practices needs to be better established
• The article is simply too short, and lacks sufficient content

How you can help:

• Add documented examples with verifiable sources
• Provide evidence of similar incidents affecting other consumers
• Include relevant company policies or communications that demonstrate systemic practices
• Link to credible reporting that covers these issues
• Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Ryanair is an Irish ultra-low-cost airline operating in over 40 countries.

Ryanair

Basic information
Founded	1985
Legal Structure	Public
Industry	Aviation
Also known as
Official website	https://www.ryanair.com

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Ryanair category.

Forced App-Downloads (November 2025)

Starting November 12th, 2025, Ryanair requires passengers to install their app on their samart phones to use as a digital boarding pass.

Alternative, less invasive and more privacy friendly workflows, such as PDF files or the usual passes for Apple and Google Wallet as well as the countless compatible open-source alternatives from the F-Droid store are not supported.

Passengers have the option to manually request a currently free paper boarding pass at the airport after checking in online before. Simply printing their own or using a digital boarding pass without the Ryanair app is, however, not possible.

Having an app installed on users' phones gives the company free advertising every time they see the icon on their homescreen, allows it to harvest significantly more data and enables it to send users advertising in the form of notifications.

At the time of writing, the iOS version of the app has a size of about 304 MB and the Android version about TODO.

According to the Exodus privacy project, the Android version of the app sends data to the following 9 tracking and advertising services and also requests access to the advertising ID of the device:

• Adobe Experience Cloud
• Facebook Analytics
• Facebook Share
• Google CrashLytics
• Google Firebase Analytics
• Google Tag Manager
• Inmobi
• Swrve

Users who use the app have to use something like the F-Droid version of Tracker Control if they wish to prevent the app from contacting and sending personal data to these companies.

Greenwashing

The press release quotes the CEO that the measure would lead to "faster, smarter, and greener” travel. Saving resources in a mostly irrelevant area that barely contriubtes to the environmental impact is a common strategy used by companies with a high resource footprint (such as Apple moving to more environementally friendly packaging while the main product is still a repair-unfriendly disposable electronic item made with rare earth minerals). The vast majority of the emissions of an airline are generated by fuel combustion and energy consumption by the airports.

Cheap prices with excessive surcharges

TODO – see Wikipedia section on surcharges

Misleading advertising regarding emissions

TODO – see this BBC article

Safety concerns due to insufficiently fuelling of aircrafts

TODO – find some good and reputable sources

See also

Link to relevant theme articles or companies with similar incidents.

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.