Humane Inc.

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Humane Inc. was an American consumer electronics company founded in 2018 by Imran Chaudhri and Bethany Bongiorno. The company designed and developed the AI Pin, a wearable voice-operated virtual assistant device. It began shipping in April 2024 but received largely negative reviews. In February 2025, it was announced that HP would acquire most of Humane. The AI Pin was rendered unusable on 28 February 2025.

Humane Inc.

Basic information
Founded	2018
Legal Structure	Subsidiary
Industry	Technology
Also known as
Official website	https://humane.com

Consumer impact summary

• Always online: The AI Pin made extensive use of cloud servers for core functionalities, depriving users of fundamental features the moment the servers went out of service.
• Discontinuation bricking: When support was dropped, the AI Pin was no longer usable, leaving customers with no option of getting the pin repaired or upgraded.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Humane Inc. category.

AI Pin discontinuation (2025)

In February 2025, Humane Inc., following HP's acquisition of Humane, announced that it had stopped selling the AI Pin and that available devices in the market would not be able to access company servers starting from February 28 that year. This made the AI Pin nearly unusable, since the device was highly dependent on cloud servers for almost all of its applications.

After the servers were shut down, users were no longer able to use core functions of the AI Pin, and all consumer data on the company's servers was erased permanently.

Due to the discontinuation of the AI Pin, Humane provided refunds for units shipped on or after 15 November 2024. The company encouraged users to recycle their AI Pins through an e-waste recycling program.

See also

• Discontinuation bricking
• Retroactively amended purchase