Cricut
❗This article is a stub. You can help by expanding it.
#appeals channel in either Zulip or Discord to request removal.An article may be flagged as a stub when it is missing major elements needed to make it useful to a reader. You can help by adding missing sections, verifiable sources, relevant company policies and communications, etc. to make the article more complete.
| Basic information | |
|---|---|
| Founded | 1969 |
| Legal structure | Public |
| Industry | Consumer electronics |
| Official website | https://cricut.com/ |
Cricut, Inc. is an American brand of cutting plotters, or motorised cutting machines, designed for home crafters. The machines are used for cutting paper, felt, and vinyl[1] plus materials such as fabric, leather, matboard, and wood. Cricut is headquartered in South Jordan, Utah.[2]
Controversies
Attempted move to subscription model
In 2020 Cricut tried to change their TOS so that the machine that was already purchased would now require a subscription if a consumer used it more then 20 times in a month. The backlash was significant enough that they went back on this change, striking through the statement on their website [3][4]
Replacement warranty policy
In 2023, YouTuber Buy it Fix it bought a second hand Cricut Maker 3, which was still under warranty, and alleged Cricut had failed to offer an option to repair the product. They instead offered to furnish a new device and instructed the consumer to dispose of the nonfunctioning device. Buy it Fix it further alleges Cricut bans the serial numbers of the devices due to be disposed, making them impossible to use with their proprietary software, effectively ruining any chance of repairing the device in the future.[5]
Inability to use device offline
See also
References
- ↑ Digital Cutting Machines Alter the World of Crafts - The New York Times
- ↑ FAQs | Cricut, Inc.
- ↑ "New features and updates coming to Design Space" - cricut.com - accessed 2025-01-29
- ↑ Cricut Decides To Charge Rent For People To Fully Use The Cutting Machines They Already Own | Hackaday
- ↑ 5.0 5.1 Faulty Cricut Maker 3 - Trying To Repair... - YouTube