Jump to content

Asus

From Consumer_Action_Taskforce
Revision as of 15:40, 20 February 2025 by InTransparencyWeTrust (talk | contribs) (List currently present incidents)
Asus
Basic information
Founded 1989
Type Public
Industry Electronics Manufacturer
Official website https://asus.com/


ASUS (ASUSTeK Computer Inc.) is a multinational technology company headquartered in Taipei, Taiwan. It is one of the world’s largest manufacturers of computers, laptops, motherboards, graphics cards, and other electronics. ASUS is known for its gaming hardware under the ROG (Republic of Gamers) brand.

Incidents

Boot loader unlocking tool disappearing

See Asus Charges for Free Service for the main article

The ASUS boot loader unlocking tool disappearing is an example of functionality that was present at the time of sale is no longer present years down the line.

Repair practices

See Asus voids warranty of devices sent for repair over minor damages and performs unrelated repairs for the main article

Asus customers reported rejections of their repairs by what the manufacturer calls "Customer Induced Damage". Customers say that the reasons given or damages listed were wrong, and that the repairs performed were unrequested and unrelated, and that the customers had to pay a large fees to get their devices back as the warranty was voided by the manufacturer.

References