Crunchyroll Ads with Paid Subscription
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Periodically when starting a show, you may be served an advertisement when logged into an ad free tier subscription. There is no mention of 'ad' in the TOS to indicate ads may appear with a subscription shown up with an advertised 'ad free' tier.
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When logged in with an ad free subscription, I received a skippable ad promoting a different show. After reaching out to customer support, they responded stating, "These are not traditional ads or commercials but rather promotional trailers for other content that might interest you."
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Change this section's title to be descriptive of the incident.
Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.
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If applicable, add the proposed solution to the issues by the company.
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If applicable, add any information regarding litigation around the incident here.
Main claims of the suit.
The response of the company or counterclaims.
The outcome of the suit, if any.
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Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.
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Add a category with the same name as the product, service, website, software, product line or company that this article is about.
The "Incidents" category is not needed.
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