Deerrun walking pads & treadmills startup

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Deerrun is a manufacturer of walking pads and treadmills and claim to be the "world's number 1 home treadmills brand". Nothing in their website advertising claims that any internet connection or connected app is required.

Deerrun walking pads & treadmills startup

Basic Information
Release Year
Product Type	Hardware
In Production	Yes
Official Website	https://deerruntreadmill.com/

Consumer impact summary

User Freedom

Incidents

Out of box setup

The product comes with numerous stickers attached with confusing and conflicting advice, including registering the product online and downloading an exercise app called "PitPat". A large "Quick & Easy Guide" gives the following warning: "Attention! Your treadmill is currently unable to start properly because you have not yet activated your warranty benefits" A separate sticker claims: "This activation is essential for your treadmill's operation."

Also noted is a customer service line if you do not have a mobile phone/internet access, meaning it's possible to activate the product without needing an app.

Products

- A5 Pro/CT05

See also

Link to relevant theme articles or companies with similar incidents.

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