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Firefox is a free and open-source web browser developed by the Mozilla Foundation. It is officially available on Windows (10 and above[1]), macOS and Linux.[2]

Firefox
Basic Information
Release Year 2004
Product Type Browser, Web Browser
In Production Yes
Official Website https://www.firefox.com/

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).


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This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the Firefox category.

Example incident one (date)

Main article: link to the main article

Short summary of the incident (could be the same as the summary preceding the article).

Mozilla introduces TOS to Firefox (02/27/2025)[3]

On February 26th, 2025 Mozilla announced in their blog that they are introducing Terms of Use to Firefox, effective June 10th, 2025. [4] Their reasoning is to "give [the user] more transparency over [their] rights and permissions as [they] use Firefox". In the same blog post they announce an update to their Privacy Policy.

Under section "Mozilla Can Update or Terminate This Agreement" in the ToS, it is announced that updates to it will be posted online, and continued use of Firefox is taken as the user's acceptance of the new terms. No mention is made of any other commitment to notify the user (in-browser notification, etc.). In the next section, "Termination", it is explicitly stated that Mozilla will "try to notify [the user]" at their email address or next time they try to access their account, in case Mozilla denies or suspend anyone's access to Firefox.

See also

Link to relevant theme articles or companies with similar incidents.


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References

  1. "Firefox users on Windows 7, 8 and 8.1 moving to Extended Support Release". Mozilla Support. 21 Feb 2025. Archived from the original on 29 Jul 2025. Retrieved 20 Aug 2025.
  2. "Firefox for desktop". Firefox. 20 Aug 2025. Archived from the original on 29 Jul 2025. Retrieved 20 Aug 2025.
  3. Varma, Ajit (2025-02-26). "Introducing a terms of use and updated privacy notice for Firefox". https://blog.mozilla.org/. {{cite web}}: External link in |website= (help)CS1 maint: url-status (link)
  4. "Firefox Terms of Use". Mozilla. 2025-02-26. Retrieved 2025-08-18.{{cite web}}: CS1 maint: url-status (link)