User:Ryo
Hi, I recently viewed a video from Louis Rossmann and it resonnated with a lot of things I experienced until now.
- I've heard about that guy that refused to sign the new terms on Steam and saw the app being shutdown on his PC, locking his game library until he accepts the new terms.
- I've investigated Steam support about what would happen to my investment in Steam games, should their company go under some day (to which they replied "don't worry, we have you covered, just trust us... "). My additional questions on explicitely "how" they got me covered never got a response.
- I've wondered what would happen to my XBox 360 updates and DLCs should I want to play the games again in 10 years on another XBox 360 (should mine die in between) or if I would have to play on the usually buggy "day 1" version as it is on the disc. My Super Nintendo never had such issue and I play it to this day...
- I've been so disappointed buying a physical copy of Civilization V, noticing once at home that the disc inside only had a steam installer on it (and the price sticker was on top of the steam logo at the back of the box so I literally had no means to know it was digital only).
- I have seen video game companies making physical boxes with literally no media in it (just a voucher code to download) and claiming "that's what collectors want". No it's not. Collectors want their product complete and functional out of the box without external dependencies when not necessary.
- I've experienced parts of my online playlist becoming inaccessible because the contract ended between the band I wanted to listen to and Spotify.
- I had purchased a "lifetime premium membership" on a small board games website, to realize that within a few months the administrator of the site canceled this offer and revoked my privileges on the site (although offerring compensation). It did not feel right knowing that they replaced it with a yearly subscription. It felt like a breach in the trust and the contract.
- And I could make that list much longer...
I have been thinking for a while about the lack of control consumers have on things they purchase, and tried to align my personal actions accordingly on a personal level.
This wiki is an opportunity to join forces and make sure consumer rights are respected everyhere.