Microsoft Windows
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| Basic Information | |
|---|---|
| Release Year | 1985 |
| Product Type | Software, Operating System |
| In Production | Yes |
| Official Website | https://windows.com/ |
Windows is a product line of proprietary graphical operating systems developed and marketed by Microsoft. It is grouped into families and subfamilies that cater to particular sectors of the computing industry – Windows (unqualified) for a consumer or corporate workstation, Windows Server for a server and Windows IoT for an embedded system. Windows is sold as either a consumer retail product or licensed to third-party hardware manufacturers who sell products bundled with Windows.
Consumer-impact summary
Windows operating system
This section is incomplete. This notice can be deleted once all the placeholder text has been replaced.
General issues and incidents with Windows operating system include...
Windows 10
Extended Security Updates (ESU) Program
In response to the criticisms aimed at the hardware requirements associated with Windows 11, Microsoft has opted to provide consumers with the option to take advantage of their Windows 10 ESU program. The Windows 10 ESU program will allow users to continue receiving security updates for 1 year, but not without a cost (unless you live in the EU [1]).
For those outside of the EU, the cost associated with entering the Windows 10 ESU is one of the following:
- Enable Windows Backup to sync device settings to your attached Microsoft account.
- Redeem 1,000 Microsoft Rewards points.
- One-time $30 (or equivalent) payment.
Source for Windows 10 ESU cost options: https://www.microsoft.com/en-us/windows/extended-security-updates
Forced Updates
Beginning with Windows 10, end users can no longer selectively choose updates. Instead, updates are automatically scheduled when a computer is inactive or before the system is shut down.[2] This has also led to some systems being rendered unusable because of bugged updates that cannot be avoided.[3][4] Some users have resorted to disabling updates in Windows registry editor,[5] though this prevents them from receiving security updates, which can make their systems vulnerable to attacks.
Resetting preferences during updates
During some Windows updates, the preferences users have set on applications that they have installed, will end up being reset to their default settings.[6][7][8] Users have reported that this issue goes as far as resetting permissions for apps,[9][10] which can be extremely risky for insecure software.
Forced software installation
In addition to updates, Microsoft installs software, such as Candy Crush, on computers that the user did not ask for. This may also force users to agree to licensing terms, for instance when interacting with forcibly installed software to remove it.
Forced Arbitration
When Windows 10 is installed from the ISO that can be downloaded from Microsoft, the EULA explicitly mentions forced arbitration.[11]
Windows 11
Main article: Microsoft Windows 11
Example incident one (date)
- Main article: link to the main CR Wiki article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
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See also
References
- ↑ Bowden, Zac (2025-09-25). "Microsoft outlines requirements for its free Windows 10 EOL extended support program in Europe — Microsoft account check-in every 60 days, or have access revoked". Windows Central. Archived from the original on 2025-09-29. Retrieved 2025-10-06.
- ↑ "Did Microsoft Just Backtrack On Forced Updates For Windows 10?" - crn.com - accessed 2025-01-29
- ↑ "Windows 10 update is 'breaking' PCs — what to do now" - tomsguide.com - accessed 2025-01-29
- ↑ "Windows update bricked my bios ?? Thought to be impossible ?" - answers.microsoft.com - accessed 2025-01-29
- ↑ "How to Stop Windows 10 Update Permanently – 7 Ways" - minitool.com - accessed 2025-01-29
- ↑ "Windows: PLEASE STOP CHANGING MY SETTINGS WITH UPDATES" - reddit.com - accessed 2025-01-29
- ↑ "Windows 10 updated and reset all of my settings and preferences." - answers.microsoft.com - 2025-01-29
- ↑ "Windows Settings Are Reset After Reboot? Best Fixes Here!" - minitool.com - accessed 2025-01-29
- ↑ "Why are my settings changed after every update?" - reddit.com - accessed 2025-01-29
- ↑ "Why do Updates Remove Personalization Settings" - answers.microsoft.com - accessed 2025-01-29
- ↑ "Microsoft Software License Terms" (PDF). p. 6. Archived (PDF) from the original on 2025-07-29. Retrieved 2025-08-11.
If we can't [informally resolve a dispute], you and we agree to binding individual arbitration before the American Arbitration Association ("AAA") under the Federal Arbitration Act ("FAA"), and not to sue in court in front of a judge or jury.