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GameStop Corp. (NYSE: GME) is an American company which sells video games, video-game accessories, gaming merchandise, and collectables. It was founded in 1984 by James McCurry and Gary M. Kusin as Babbages Etc, only gaining the name "GameStop" much later in its life.
| Basic information | |
|---|---|
| Founded | 1984 |
| Legal Structure | Public |
| Industry | Video game retail |
| Also known as | |
| Official website | https://gamestop.com/ |
Cancellation policy
Cancellation of refurbished tech (i.e., phones and other tech devices) can only be done through a phone call:[1]
Online and In-Store Returns - You can return most items in-store or by calling our customer service at 1-800-883-8895
- Online Purchases: Return in-store for free or ship back which includes an $8.99 fee.
- Items over $500 cannot be returned in-store.
- All video game console returns are subject to a $14.99 shipping fee.
- Refurbished Tech (i.e., phones and other smart devices) are returnable only via calling customer service
Hold times for cancellation are significantly longer than other reasons for calls at the same time of day.[citation needed]
NFT marketplace
On October 31st, 2022, GameStop announced the unveiling of its marketplace for Non-fungible tokens (NFTs) in partnership with ImmutableX.[2]
It would only last two years, closing its doors on February 2nd 2024 "due to the continuing regulatory uncertainty of the crypto space".[3]
References
- ↑ "GameStop Return Policy". GameStop. Archived from the original on 7 Feb 2026. Retrieved 24 Jan 2026.
- ↑ https://www.businesswire.com/news/home/20221031005853/en/GameStops-NFT-Marketplace-Launches-with-ImmutableX
- ↑ https://decrypt.co/212761/gamestop-bails-on-crypto-gaming-killing-nft-marketplace (Archived)