Ecoflow
EcoFlow Technology is a manufacturer of solar-energy storage devices designed for mobile and off-grid use. The company systematically requires installation of a proprietary, closed-source application on a mobile device to unlock the full functionality of its battery backup products.
| Basic information | |
|---|---|
| Founded | 2017 |
| Type | Private |
| Industry | Portable solar generators, portable power stations |
| Official website | https://ecoflow.com |
The application connects to the EcoFlow devices through Bluetooth or over WiFi, but the app cannot be used with the devices without creating an account with EcoFlow and periodically connecting to their servers for an authentication token.
This creates inherent privacy risks and raises concerns about data collection and unwanted telemetry by the manufacturer. It also poses a problem for their customers who may go off-grid for extended periods of time with no data connection available.
The benefits of its integrated app are displayed prominently in marketing media. The customer only discovers the requirement to create an account after purchasing the product and installing the app.