Brainly

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Brainly

Basic information
Founded	2009
Type	Private
Industry	Education technology
Official website	Brainly.com

Brainly (originally Zadane.pl) is a Polish company and platform founded in 2009 by Michał Borkowski dedicated towards students assisting each other for homework online. In recent years, the platform has come under controversy from its users for various issues, from not honoring canceled plans, to facilitating the usage of AI instead of the platform's community.

According to TOS;DR, their Terms of Service is rated at a D.

Consumer-impact summary

• User Freedom: Accessing content requires creating a free account, and some community-generated answers are additionally paywalled behind a subscription tier. Account deletion has also been reported to also be tedious.
• User privacy: Unknown; user-generated content is difficult to request removal.
• Business model: Funded via advertising overload for free users, additionally has "premium-tier" content.
• Market control: Limited competition; has had some history purchasing competitor websites, such as OpenStudy, and soon after deleting them.

Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Brainly category.

Concerning TOS

According to the Terms of Service (TOS) of Brainly, any content a user generates for the platform may be sub-licensed out to third parties, and all content generated for the platform has its license preserved even if the consumer's account is deleted, either through an unannounced removal, or the consumer requesting their account to be deleted. Additionally, users are bound under arbitration when it comes to legal disputes against Brainly.

Users within the EU are treated more fairly in their TOS, however it is inaccessible to users living outside of the EU for reference.

Transition to AI generated content over user-generated content (2023/24)

In early 2024, Brainly experienced a transition towards favoring AI generated content for the platform, however earlier in mid-to-late 2023, they integrated an excessive amount of generative AI tools within the site, from AI-powered tutors, to encouraging answers to be generated on question pages by AI. A significant portion of the content originally published to the platform has also been used for the purposes of assisting these AI tools.

Concerning SEO measures

Editor's note: may delete this section, please discuss in discuss tab!

Brainly has a problematically large amount of web domains that they own, and combined with searching online for assistance with homework questions showing a considerably higher quota of results pointing to the platform, it is difficult for consumers on any of the 3 most popular search engines (Google, Bing, Yahoo) to evade the platform in search results. This is statistically even higher when questions from online learning platforms such as Edgenuity or Odysseyware are inputted into web searches.^{[citation needed]}

Frequently charging accounts for premium despite users requesting cancellation

Stub, to be worked on, check discuss tab for details

Difficulty to delete accounts

Stub, to be worked on, check discuss tab for details

Access limits

Stub, to be worked on, check discuss tab for details

Advertising Overload

Stub, to be worked on, check discuss tab for details

See also

Link to relevant theme articles or companies with similar incidents.

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