Brother Refresh EZ Print Subscription Service

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Brother Refresh Service

Basic Information
Release Year	2021
Product Type	Subscription-as-a-Service
In Production	Yes
Official Website	Brother Refresh

The Brother Industries Ltd.: Refresh Program Subscription Service is an opt-in Subscription-as-a-Service launched in August 2021. The program claims to automatically re-order and deliver genuine Brother consumable products, such as ink and toner cartridges, to subscribed individuals and businesses at a lower cost. New cartridges are sent when an eligible Brother printer detects that its current cartridges are low. Various plans are available for black-and-white laser, inkjet, or color laser printers based on the amount of pages the subscriber believes they will be printing each month. These plans then prevent the subscriber from printing in excess of the agreed number of pages.

Subscription Claims

Brother offers fourteen different plans based on what type of printer the subscriber uses and how many pages they want to be able to print each month. After monthly pages are used, the subscriber is unable to print from their printer until the following month. Depending on the plan, a certain number of unused pages from each month roll over to the next. The plans also provide in-store credit on purchase and allow subscribers to accrue additional credit by printing. Plans range from free to $59.99/month. Certain plans are also listed as "Best for Business" and include drum replacement for laser printers. Only certain models of printers, called "Refresh Ready," are eligible for a Refresh EZ Print subscription.

Black-and-White Laser Plans

Plan	Monthly Cost	Pages per Month	Maximum Page Rollover	Initial Credit	Additional Credit	Drum Replacement
Basic	$0	20	20	$0	$1 per 5 pages	No
Occasional	$3.49	100	100	$10	$1 per 20 pages	No
Moderate	$8.99	300	300	$10	$1 per 25 pages	No
High	$15.99	700	700	$30	$1 per 40 pages	Yes
Power	$24.99	1500	1500	$30	$1 per 60 pages	Yes

Inkjet Plans

Plan	Monthly Cost	Pages per Month	Maximum Page Rollover	Initial Credit	Additional Credit
Occasional	$1.99	25	25	$10	$1 per 10 pages
Moderate	$4.99	80	80	$10	$1 per 10 pages
Frequent	$9.99	200	200	$10	$1 per 15 pages
High	$15.99	400	400	$30	$1 per 15 pages
Power	$24.99	800	800	$30	$1 per 35 pages

Color Laser Plans

Plan	Monthly Cost	Pages per Month	Maximum Page Rollover	Initial Credit	Additional Credit	Drum Replacement	Bonus Toner Eligible
Occasional	$9.99	75	75	$10	$2 per 10 pages	No	No
Moderate	$19.99	200	200	$10	$2 per 20 pages	No	No
High	$34.99	500	500	$30	$2 per 30 pages	Yes	No
Power	$59.99	1000	1000	$30	$2 per 35 pages	Yes	No

Currently, no Refresh Ready color laser printers exist.