CarCover.com
| Basic information |
| Founded
|
1997 |
| Legal structure
|
Private |
| Industry
|
Consumer Goods |
| Official website
|
https://carcover.com/ |
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CarCover.com is a company that sells premium, custom fitted vehicle covers with varying tiers of robustness. From Bronze to Gold with multiple layers of indoor and outdoor protection. Their Gold and Block Satin (indoor only) tiered car covers offer lifetime warranty.
Consumer impact summary
Overview of concerns that arise from the company's conduct regarding (if applicable):
- User Freedom
- User Privacy
- Business Model
- Market Control
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Incidents
This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the CarCover.com category.
CarCover.com sold many car covers under the guise of a "limited lifetime warranty". At one point the warranty and terms of conditions stated 3 car cover replacements per 1 purchased car cover. They have now updated their T&C's on their website and changed their policy to do a prorated replacement.
I've recently made a warranty claim for a product purchased in 2023 while under the 3 free replacement clause however, they are wanting to charge me the prorated fee for replacement under their updated T&C's.
Original Warranty policy: https://web.archive.org/web/20230327163228/https://www.carcover.com/terms-and-conditions#Warranty-Policy-Conditions
New Warranty policy Gold Shield 5L covers: (Cars, SUV, Truck, Van) 0-6 months: Free cover 6-12 months: 80% Off 1-2 years: 70% Off 2-3 years: 60% Off 3-5 years: 50% Off 5+ years: 40% Off
Example incident one (date)
- Main article: link to the main article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
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Products
This is a list of the company's product lines with articles on this wiki.
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See also
Link to relevant theme articles or companies with similar incidents.
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References
