Lightspeed Aviation

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Lightspeed Aviation

Basic information
Founded	1996
Legal Structure	Private
Industry	Electronics
Also known as
Official website	https://www.lightspeedaviation.com

Lightspeed Aviation is an American electronics accessories manufacturer founded in 1996, being primarily known for creating Active Noise Reduction (ANR) aviation headsets.

Consumer-impact summary

Overview of concerns that arise from the company's conduct regarding (if applicable):

• User freedom
• User privacy
• Business model
• Market control

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Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Lightspeed Aviation category.

Stance on Right to Repair

Main article: link to the main article

On the Lightspeed Aviation website, they state their stance on the right to repair movement, which can be seen as against the movement.

Right to Repair Policy

Lightspeed has always been a market leader in the care and support of our customers.  From the industry-leading warranties offered to trade-in programs and product upgrade conversions, it’s our goal to offer exceptional product support to our customers over their piloting lifetime.  Even with discontinued products, our goal is to provide support for a minimum of twice the warranty length on a given product.

Over the past couple years, various states are now enacting “Right to Repair” laws to help reduce the frustration, and land-fill waste, associated with inexpensive consumer goods being difficult or economically unreasonable to repair.  This is a new and evolving space of requirements for many types of consumer products with each state pursuing various levels of focus and compliant needs.

So far, it appears that neither our products nor our customer support processes are controlled by those various laws (we understand that the legal environment may continue to evolve); however, we are proud to provide a highly personal experience for any user who has an issue with our support practices. If you ever have any questions related to service and support of your Lightspeed headsets, please contact us directly and discuss potential options with our support team.

Example incident two (date)

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Products

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See also

Link to relevant theme articles or companies with similar incidents.

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