Claude

❗Article Status Notice: This Article is a stub

---

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

• This article needs to be expanded to provide meaningful information
• This article requires additional verifiable evidence to demonstrate systemic impact
• More documentation is needed to establish how this reflects broader consumer protection concerns
• The connection between individual incidents and company-wide practices needs to be better established
• The article is simply too short, and lacks sufficient content

How you can help:

• Add documented examples with verifiable sources
• Provide evidence of similar incidents affecting other consumers
• Include relevant company policies or communications that demonstrate systemic practices
• Link to credible reporting that covers these issues
• Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Claude

Basic Information
Release Year	2023
Product Type	Software, Artificial Intelligence, Generative AI, Large Language Models
In Production	Yes
Official Website	https://claude.ai/

Claude is a generative artificial intelligence, a large language model (LLM) developed and released by Anthropic. It was created with the objective of being a safe AI for the public. Claude family includes Haiku, a fast and cheaper model, Sonnet, a more complex model capable of completing more complex tasks, and Opus, their most advanced model.

Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User Freedom
• User Privacy
• Business Model
• Market Control

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Business model

Free tier users have a limited access to only one version of the LLM. The LLM token limit ends after generating some messages, but the platform doesn't specify how much tokens or credits are left. Some experimental or advanced features of Claude can be very limited for free users or is just paywalled. ^{[citation needed]}

Third-Party Usage

Anthropic provides two ways of accessing their LLMs: subscriptions and direct API usage. API pricing is simple: you pay for what you use. By paying for a subscription you can get up to 13.5x worth of API usage - a "Max" subscription costs $200 per month but allows users to use up to $3,000 worth of actual API costs [source]. However paying for a subscription means user is locked into Anthropic's tools only - either their web app or desktop app (claude code). Several talented engineers managed to hijack the behavior of Anthropic's tools and hence use limits of their subscriptions in third-party tools. Anthropic responded by changing their policies and banning any suspicions of account subscriptions being used outside of their first-party applications [source]. Several users on twitter/X complained about being banned even without ever taking part in such activities, namely those, who have used multiple accounts with named subscription on the same computer. For a more detailed (and opinionated) view on Anthropic's lack of transparency and unusual business practices, follow this video.

DMCA

Anthropic's most popular product Claude Code is closed-source, meaning the actual code used to make the application is not public. Additionally the distributed version of said application is obfuscated. Obfuscation is a common process used in order to make reading code more difficult, essentially impossible without the use of reverse-engineering tools. In 2025 Anthropic accidentally published "source maps" of the application, aiding in mapping the obfuscated code to its original form. Some developers posted said information online, to which Anthropic responded with DMCA claims[source]. Github, a platform for sharing code, keeps a track of DMCA claims and makes them public [relevant claims].

Privacy

In order to use the LLM, a person must sign in with an e-mail address or to log in with a Google account.^{[citation needed]}

Anthropic may use input and output data from their services to train their AI models. Users are able to opt-out if they want to. However, Anthropic may still collect inputs and outputs that belong to conversations that have been flagged for safety review or content that has been reported by the user.

Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon for an example).

---

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

See also

• OpenAI
• Artificial intelligence
• ChatGPT