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Persona

From Consumer Rights Wiki
Revision as of 22:20, 24 February 2026 by ClippyWantsToHelp (talk | contribs) (Converted clients list into a table and added a section about third-parties used by Persona)
Persona
Basic information
Founded
Legal Structure Private
Industry Software
Also known as
Official website https://withpersona.com/

Persona is an Identity Verification company, founded in 2018 by Rick Song and Charles Yeh. It is funded by Founders Fund which is an adventure capitalist firm c-founded by Peter Theil. [1]

From the 14th July 2025 they started working with Reddit to perform ID checks on it's UK site, as part of the UK's Online Safety Act.[2]

In February 2026 Discord announced they would be experimenting with Persona to perform ID checks worldwide.[3]

Consumer-impact summary

User Freedom

Products and services with the services provided by Persona usually block functionalities and content (generally content or functionalities flagged as "adult" content) until the verification is complete or bypassed. If the user is verified as an adult, they'll be able to have total or most access to the content of that product or service.

User Privacy

Information submitted by users can be retained up to three years. This data might be used to track the user's identity or to train AI models.

Business Model

Persona provides their services to products and services like social media or video games.

Market Control

Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Persona category.

AI-Powered Ages Verification leads to inaccurate age verification on Roblox (Jan 2026)

Children were being identified as adults and vice versa on Roblox.[4] The age verification restricted who the users could talk to. This implementation was criticised as not helping to address safety concerns, and harming the user experience.[5]

Persona tracks users

On the 16th of February, 2026, a security researcher known as Celeste published an article showing that Persona was building profiles on users and sharing said profiles with the US government.[6] Alongside that, it was also discovered that 269 different checks were used for verification, which included things like phone carrier queries and death record matching. With their privacy policy hiding these checks under vague terms like "public government documents".[7]

Products

  • Identity Verification (2021)
  • Age Verification (2025)

Clients

Persona provides their service to these companies and products:

Company/Product Used for Additional notes
Brex
Carahsoft
Coursera
Discord Age Verification Discord claimed they allegedly ceased partnership with Persona and that the usage of their service was for "experimental" purposes in the United Kingdom.
DoorDash
Eaze
Etsy
Fire & Flower Holdings
First Republic
Grailed
Mercury
LinkedIn Age Verification, User Verification
OpenAI (ChatGPT) Age Verification Users verified as adults allow the models to generate explicit and sensitive content
Reddit Age Verifiaction
Roblox Age Verification
Serviap Global
Stifel Financial Corp
Swan Bitcoin
Wealthsimple
WeTravel

Third Parties

These are third parties that can receive and use the data provided by Persona:

Company What is data used for Additional notes
Anthropic Data Extraction and Analysis Data used to train AI models
OpenAI Data Extraction and Analysis Data used to train AI models
Groqcloud Data Extraction and Analysis Data used to train AI models
AWS Infrastructure, Image Processing
Google Cloud Platform Infrastructure as Service
Resistant AI Document Analysis
FingerprintJS Device Analysis
MongoDB Database Services
Snowflake Database Services
Elasticsearch Search and Analytics Engine
Confluent ETL Services
DBT ETL Services
Sigma Computing Data Analytics
Tableau Data Analytics
Stripe Credit Card Processing
Twilio Communication APIs (Phone, SMS)
Persona Identities Canada Customer Support & Development

See also

References

  1. https://redact.dev/blog/discord-persona-age-verification-experiment (Archived)
  2. "Reddit starts verifying ages of users in the UK". BBC News. 2025-07-14. Retrieved 2026-02-20. {{cite news}}: |archive-url= requires |archive-date= (help)
  3. "Discord is rolling out facial scanning and ID checks globally in March for users who don't want to be locked into a 'teen-appropriate experience'". PC Gamer. 2026-02-09. Archived from the original on 14 Feb 2026. Retrieved 2026-02-20.
  4. Gilbert, David (2026-01-13). "Roblox's AI-Powered Age Verification Is a Complete Mess". Wired. {{cite web}}: |access-date= requires |url= (help); |archive-url= requires |archive-date= (help); Missing or empty |url= (help)
  5. "Age Check to Chat Update & Fast Follow Roadmap". https://devforum.roblox.com/. 2026-01-09. Archived from the original on 3 Feb 2026. Retrieved 2026-01-20. {{cite web}}: External link in |website= (help)
  6. https://vmfunc.re/blog/persona (Archived)
  7. https://withpersona.com/legal/privacy-policy-roblox