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Singtel, Singapore Telecommunications Limited
| Basic information |
| Founded
|
28 March 1992 |
| Legal Structure
|
Public conglomerate |
| Industry
|
Telecommuncations |
| Also known as
|
Singapore Telecommunications Limited |
| Official website
|
https://www.singtel.com/ |
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Consumer-impact summary
Anti-Consumer Practices
- Singtel charges clients a (at the time of writing) 10 SGD fee per month to enable bridge mode on their ONR device, a configuration that is basically a login and click away. They even claim having to send a technician to do this to explain the exhoribiant price despite their ability to make this change remotely.
- To save costs, Singtel uses interconnection facilities not in Singapore which means any traffic would have to travel all the way to Hongkong or Japan (closest contracted facilities)[2]. Additionally, they set up peering agreements with certain companies to ensure that their traffic doesn't suffer this. In addition to that, they advertise a 12.22 SGD/month add-on service with WTFast[3] if you want these issues dealt with.
Incidents
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Singtel, Singapore Telecommunications Limited category.
Example incident one (date)
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Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
...
Products
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See also
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References
