Protonmail
⚠️ Article status notice: This Article's Relevance Is Under Review
This article has been flagged for questionable relevance. Its connection to the systemic consumer protection issues outlined in the Mission statement and Moderator Guidelines isn't clear.
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To justify the relevance of this article:
- Provide evidence demonstrating how the issue reflects broader consumer exploitation (e.g., systemic patterns, recurring incidents, or related company policies).
- Link the problem to modern forms of consumer protection concerns, such as privacy violations, barriers to repair, or ownership rights.
If you believe this notice has been placed in error, or once you have made the required improvements, please visit the #appeals channel on our Discord server: Join Here.
Protonmail is a privacy focused email client based in Switzerland which has partnered with non Swiss content delivery networks like Radware. ProtonMail offers cloud email, calendar, VPN, and cloud storage services. Protonmail has a marketing focus on privacy over competitors like Google or Microsoft.
Protonmail does currently have malicious user practices. For example when your subscription is up for renewal an invoice will be put on your account for the full renewal amount. If you picked a 12 month plan an invoice will automatically be placed for another 12 months. User support has told me there is no way to remove this invoice without paying, and my account will be disabled if not paid. Their conflict between their marketing of user rights vs predatory sales is very concerning.