Ancestry.com

❗Article Status Notice: This Article is a stub

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This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues.

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Genealogy company based in the US.

Cancellation policy

May charge a cancellation fee for "Subscriptions Longer than a Month, Billed Monthly" if you do not cancel within the first 14 days:

Where offered, some subscriptions longer than a month may be eligible for monthly billing. Even though you will be billed monthly, you are committing to the entire length of your subscription (e.g. 6 months or 12 months).

...

(1) cancel immediately for a full refund of the first month’s fee and immediate loss of access, or (2) cancel effective at the end of the first month, subject to a cancellation fee. If you change from this type of subscription to a different type of subscription before the end of your subscription term, you will receive a prorated refund for the remainder of the current paid month, and you may be charged a cancellation fee. For subscriptions purchased on www.ancestry.com, cancellation fees are the lesser of (i) $25 USD for 6-month subscriptions or $50 USD for 12-month subscriptions (plus any applicable taxes) or (ii) the remaining cost of your subscription

Ancestry's older price pages showed an offer which was following these cancellation terms along with a citation showing the commitment, however since then this has been removed from the page.

References