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Protection One 320P1 Security System

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Protection One 320P1 Security System
Basic Information
Release Year 2005
Product Type
In Production No
Official Website


Protection One 320P1 Securuity System was a home-security system including door and window sensors, glass break sensors, and alarm siren. Protection One was acquired by ADT in 2016[1] but has since discontinued operation, leaving these systems useless.

Consumer impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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This product was once able to dial police and fire through copper wire telephone cables. This home security system technically should be able to function without being connected to the phone system, however the firmware for the control panel will show COMS errors if it cannot reach a phone line. This effectively bricks the security system rendering it useless and consumers are not able to operate it in an "offline" mode.

From the product manual, one must "CALL FOR SERVICE" if any of the errors arise from being disconnected. The company doesn't exist and the website no longer works.

From the manual

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COMM. FAILURE

(or FC)Indicates that a failure has occurred in

the telephone communication portion of

your system. CALL FOR SERVICE.

Incidents

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See also

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Link to relevant theme articles or companies with similar incidents.


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References

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  1. Snider, Mike (16 Feb 2016). "Home security firm ADT acquired by Apollo Global". USA TODAY. Archived from the original on 21 Jan 2025. Retrieved 8 Mar 2026.