Samsung Curved Monitors
| Basic Information | |
|---|---|
| Release Year | 2017 |
| Product Type | Monitor |
| In Production | Yes |
| Official Website | https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ |
Samsung is a well known manufacturer of monitors and a pioneer of curved screen technology. Their Odyssey lineup of curved gaming monitors is all-encompassing, ranging from small, affordable VA panels to state of the art ultrawide OLED models.[1]
Consumer impact summary[edit | edit source]
- Many users of Odyssey monitors have reported concerning cracking noises during normal use, a possible sign of thermal stress
- During use, the monitors may emit a loud "pop" noise and the panel will crack vertically, usually around the center of the screen
- There have also been reports of the monitors coming cracked in the box, or cracking while the user is away
- Cracking display panels have been reported on all curved monitors in the lineup
- Samsung generally refuses to honor the warranty, usually refusing on the basis of claims that cannot be proved (the monitor cracking due to the user's misuse)
- Samsung's coverage of the issue under warranty may also differ based on region
Incidents[edit | edit source]
Disturbing cracking noises[edit | edit source]
During normal use, the monitors may produce cracking noises that users report as "concerning", possibly indicative of the display panel undergoing thermal stressing.[2][3]
Cracking of display panels[edit | edit source]
During normal use, the monitor may emit a loud "pop" noise and crack vertically, typically near the center of the panel. Reports cover all the curved monitors in the Odyssey lineup.[2][4][5][6][7] The monitor may also arrive cracked in the box.[8]
Samsung's warranty coverage[edit | edit source]
Samsung generally refuses to cover panels cracked in this fashion under warranty.[2] Their response to warranty claims is typically that of making unprovable claims about the user damaging it.[5][9] They may also refuse to cover it despite the user having a video recording as proof of the monitor cracking on its own.[9][10] Warranty coverage may also vary based on region.[2]
See also[edit | edit source]
References[edit | edit source]
- ↑ "Odyssey Gaming Monitor Product Page". Samsung.
- ↑ 2.0 2.1 2.2 2.3 LMG Clips (4 Oct 2023). "Samsung Needs to Fix This" – via YouTube.
- ↑ "Popping Sounds From Samsung Odyssey G9?". 3 Oct 2023 – via Reddit.
- ↑ "Samsung Odyssey Neo G9 cracked on its own after day 78". 9 Aug 2023 – via Linus Tech Tips Forum.
- ↑ 5.0 5.1 "Samsung Odyssey Neo G9 screen cracked vertically spontaneously during warranty. Samsung won't repair or replace. I received a quote from a third party repair service for € 764 (Netherlands). What are my options?". 12 Oct 2022 – via Reddit.
- ↑ "Samsung odyssey g5 crack itself". 17 Jul 2021 – via Reddit.
- ↑ "Odyssey G7 Curved internal screen crack burshed off as physical damage - known problem no warranty!!". 7 Mar 2024 – via Samsung Community Forum.
- ↑ "Samsung Odyssey G5 34" broken on unboxing". Whirlpool Forums. 22 Aug 2022.
- ↑ 9.0 9.1 "Got a Samsung Odyssey G9 OLED (G91SD) and it broke by itself at the sixth day. Samsung denied the warranty". 4 Apr 2025 – via Linux Tech Tips Forum.
- ↑ "Odyssey G9 49" QD-OLED G91SD spontaneous cracking". 4 Apr 2025 – via Samsung Community Forum.