Proton

⚠️ Article status notice: This article has been marked as incomplete

This article needs additional work for its sourcing and verifiability to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues.

This notice will be removed once sufficient documentation has been added to establish the systemic nature of these issues. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the discord and post to the #appeals channel.

Learn more ▼

This Article Requires Additional Verification

---

This article has been flagged due to verification concerns. While the topic might have merit, the claims presented lack citations that live up to our standards, or rely on sources that are questionable or unverifiable by our standards. Articles must meet the Moderator Guidelines and Mission statement; factual accuracy and systemic relevance are required for inclusion here!

Why This Article Is In Question

---

Articles in this wiki are required to:

• Provide verifiable & credible evidence to substantiate claims.
• Avoid relying on anecdotal, unsourced, or suspicious citations that lack legitimacy.
• Make sure that all claims are backed by reliable documentation or reporting from reputable sources.

Examples of issues that trigger this notice:

• A topic that heavily relies on forum posts, personal blogs, or other unverifiable sources.
• Unsupported claims with no evidence or citations to back them up.
• Citations to disreputable sources, like non-expert blogs or sites known for spreading misinformation.

How You Can Improve This Article

---

To address verification concerns:

• Replace or supplement weak citations with credible, verifiable sources.
• Make sure that claims are backed by reputable reporting or independent documentation.
• Provide additional evidence to demonstrate systemic relevance and factual accuracy. For example:
  • Avoid: Claims based entirely on personal anecdotes or hearsay without supporting documentation.
  • Include: Corporate policies, internal communications, receipts, repair logs, verifiable video evidence, or credible investigative reports.

If you believe this notice has been placed in error, or once the article has been updated to address these concerns, please visit the Moderator's noticeboard, or the #appeals channel on our Discord server: Join here.

Proton, officially known as Proton AG, is a Swiss company known for its commitment to privacy and security in the digital realm. Founded in 2014 by scientists from CERN and MIT, Proton is most commonly associated with its flagship product, ProtonMail, which offers end-to-end encrypted email services. The company operates under the principles of transparency and user privacy, ensuring that user data is protected from unauthorized access. Proton AG has expanded its offerings to include various services that cater to individuals and organizations seeking secure communication solutions.

Proton

Basic information
Founded	2014
Legal Structure	Private
Industry	Technology, Telecommunications, Computer hardware
Also known as
Official website	https://proton.me

Consumer-impact summary

Business model

In addition to Proton Mail, Proton provides a range of services designed to enhance online privacy and security. These include:

• Proton VPN
• Proton Drive
• Proton Calendar
• Proton Pass (password manager)

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Proton category.

Proton starts moving their infrastructure out of Switzerland

Proton AG is relocating most of its infrastructure out of Switzerland in response to proposed changes in Swiss surveillance laws that threaten user privacy. The amendments would require companies, including VPNs and messaging services, to identify users and retain their data, which contradicts Proton's commitment to providing secure and private services. To maintain its privacy standards, Proton plans to move its infrastructure to countries like Germany and Norway, where it can operate without the risk of mass surveillance.

CEO Andy Yen has emphasized that if these laws are enacted, Proton would be less confidential than competitors like Google, making it unsustainable for their business model.

Proton suspends journalists accounts who investigated North Korean cyberattacks

In June of 2025, writers for the magazine Phrack were investigating cyberattacks from a North Korean group that targeted South Korea's defense infrastructure. The writers disclosed the news of this attack through a dedicated Protonmail account that would only be used for informing South Korea. At the start of August they stopped receiving communication from South Korea, and on August 15th, their dedicated account for disclosure was suspended. The next day a journalist's personal Proton account was suspended as well. When the suspension was appealed, Proton rejected the appeal stating "your account will cause further damage to our service, therefore we will keep the account suspended." After numerous attempts to make contact with Proton, Phrack reached out publicly via X to Proton. Proton responded saying they had received an alert from a computer emergency response team who claimed hackers were misusing the specified Proton accounts. The journalists' accounts were re-instated the day after, but the CERT who made the report was not identified.

See also

Proton Mail

References

Mazurov, Nikita (2025-09-12). "Proton Mail Suspended Journalist Accounts at Request of Cybersecurity Agency". The Intercept.{{cite web}}: CS1 maint: url-status (link)

"Phrack Journalists Suspended from Proton Mail". 2025-09-19.{{cite web}}: CS1 maint: url-status (link)