Ring

Revision as of 20:39, 19 February 2026 by Mr Pollo (talk | contribs) ((WILL REVIEW CONFLICT EDIT) That should be all of them besides the alarm kit and other accessories not listed on this page: https://ring.com/support/articles/ri2p1/Information-on-Ring-Devices-Software-Security-Updates)

Ring is a manufacturer of home security and smart home devices owned by Amazon, who acquired Ring in 2018.[1] Ring's products include their flagship Video Doorbell devices, as well as a number of cameras designed for mounting on the interior or exterior of properties.

Ring
Basic information
Founded 2013
Legal Structure Subsidiary
Industry Security
Also known as
Official website https://ring.com/

The Ring line of devices have been involved in a number of controversies, largely related to the handling of user data. All data generated by a Ring device, including camera feeds, is processed on Amazon's servers. There have been a number of controversies relating to how this information is processed and with whom it is shared, with particular concern stemming from previously widespread internal access to Ring device data[2], as well as the sharing of data with various law enforcement agencies[3].

Lawsuits

2023 FTC settlement

In a complaint first announced in May 2023, the Federal Trade Commission says that Ring deceived its customers by failing to restrict employees’ and contractors’ access to its customers’ videos, using its customer videos to train algorithms without consent, and failing to implement security safeguards. These practices led to egregious violations of users’ privacy.[2] The stated failure in security safeguard implementation is the result of a 2019 data breach where the log-in credentials for 3,672 Ring camera owners were compromised, exposing log-in emails, passwords, time zones, and the names people give to specific Ring cameras. Using the log-in email and password, an intruder could access a Ring customer’s home address, telephone number, and payment information, including the kind of card they have, and its last four digits and security code. An intruder could also access live camera footage from all active Ring cameras associated with an account, as well as a 30- to 60-day video history, depending on the user’s cloud storage plan.[4]

Ring settled the complaint for a sum of around $5.6 million to the 117,044 individuals who filed with the complaint, meaning the individual reimbursement was only around $60 per claim[5]; despite some users having lost privacy to highly sensitive videos as many users installed the cameras in sensitive spaces such as bedrooms for both adults and children.

Vulnerabilities

The following section was sourced from Wikipedia:

In January 2019, it was uncovered that employees at Ring's two offices had access to the video recordings from all Ring devices.[6] In addition, The Intercept reported that the video data was stored unencrypted.[7] In a December 2019 test, Motherboard found that Ring's software did not implement security features such as recognizing unknown IP addresses or providing a display of active login sessions, allowing the publication to access a Ring account from IP addresses based in multiple countries without warning the user.[8]

The Neighbors network leaks metadata about the footage posted in videos and "crime alerts". This metadata, combined with public city map data, is frequently sufficient to discover the exact location of the Ring doorbell or a camera. In one experiment, Gizmodo located 20,000 devices based on information collected (scraped from the app) over a period of month. University researchers were able to locate 440,000 devices using data spanning back to 2016.[9]

Cybersecurity firm Bitdefender identified a vulnerability in the Ring Video Doorbell Pro product in July 2019, which was patched before being publicly disclosed in November 2019.[10][11][12] Hackers accessed a number of Ring cameras in December 2019 and used the device speakers to broadcast racial slurs, threats, and other inflammatory language to multiple households across the United States.[13][14][15] A Motherboard investigation discovered crime forums that distributed software exploits of Ring devices that were used in the cyberattacks, and that members of the hacking forum Nulled had been recording their breaches as "podcasts".[16] Ring responded to the incidents by advising its users to have strong passwords, enable two-factor authentication, and adopt other security measures.[17] Ring mandated two-factor authentication for all users on February 18, 2020.[18][19]

Controversies

Subscription required for local storage

Ring security cameras are a premium line of security cameras.[20] There are different subscriptions possible, there is basic, standard and premium.[21] Ring cameras are cloud-first, and with these subscriptions comes different variants of cloud storage for the video footage that your cameras record. There is also an additional product that you can buy, and for local recordings there is even a must buy for the more premium products.[22] To record locally to a MicroSD card, you need the Ring Alarm Pro base station ($249.99)[23] and what is called "Ring Edge for Alarm Pro" in your subscription. The only subscription that offers this feature is the most expensive subscription, which is the premium subscription, costing $19.99/mo or $199.99/yr.[21]

Police partnerships

The following section was sourced from Wikipedia:

In June 2019, Ring faced criticism over a "Community Alert" program, under which the company has made geographically-targeted sponsored posts on social media services such as Facebook, asking readers to provide tips on suspects in verified cases, based on imagery posted on the Neighbors service by a Ring customer. Ring stated that it sought permission from the user before using their content in this manner. However, these discoveries did lead to concerns over the use of such footage in material deemed to effectively be advertising, as well as concerns over other possible uses of the footage (such as for training facial recognition) due to the wide copyright license that users must grant to in order to use Neighbors (an irrevocable, unlimited, and royalty-free license to use shared content "for any purpose and in any media formats in any media channels without compensation to you"), and Ring's partnerships with local law enforcement agencies.[24][25]

Digital rights advocacy group Fight for the Future criticized Ring for using its cameras and Neighbors app to build a private surveillance network via partnerships with local law enforcement agencies, which encourage them to promote the products. The group stated that these partnerships "undermine our democratic process and basic civil liberties".[3][26] According to the Electronic Frontier Foundation, Ring used these partnerships and its marketing strategies to foster fear, which leads to a "vicious cycle" that spurs hardware sales. The organization said that Ring, as well as Neighbors and similar "neighborhood watch" apps such as Citizen and Nextdoor, "facilitate reporting of so-called 'suspicious' behavior that really amounts to racial profiling."[27] Matt Cagle of the American Civil Liberties Union said that the Ring Neighbors Portal "blurs the line between corporate and government surveillance" and that "Many people are not going to feel like they have a choice when law enforcement asks for access to their footage".[28]

In July 2019, Vice publication Motherboard obtained records revealing the extent of Ring's partnership with the Lakeland (Florida) Police Department (LPD). The department was granted access to a "Law Enforcement Neighborhood Portal" for making posts on Neighbors and the ability to "request videos directly from Ring users," and received a donation of 15 Ring cameras. However, the memorandum of understanding stated that the LPD would be required to participate in "outreach efforts on the platform to encourage adoption of the platform/app" (receiving $10 credits for Ring camera purchases for each new user). Ring also recommended that the LPD establish specific new positions for the partnership, including a "social media coordinator".[29] Later in the month, Motherboard obtained public records containing an officer's notes from an April 2019 training webinar, which stated that Ring had partnered with at least 200 law enforcement partners.[30] In early August 2019, Motherboard also reported that Ring would match payments by cities to cover the subsidized purchase of Ring cameras, so that they could be resold to residents at a discount.[31]

In November 2020, a pilot program in Jackson, Mississippi, enabled participating Ring users to enable police to livestream their cameras at any time.[32]

Alleged use of facial recognition technology

The following section was sourced from Wikipedia:

In February 2018, Business Insider reported references to use of facial recognition technology in Ring's privacy policy. The policy stated:

Where permitted by applicable law, you may choose to use additional functionality in your Ring product that, through video data from your device, can recognize facial characteristics of familiar visitors. For example, you may want to receive different notifications from your Ring Doorbell depending on whether a visitor is a stranger or a member of your household. If you choose to activate this feature, we obtain certain facial feature information about the visitors you ask your Ring product to recognize. We require your explicit consent before you can take advantage of this feature.[33][34]

In December 2018, patents filed by Ring surfaced to identify "suspicious" people and automatically alert police.[35]

In August 2019, a Buzzfeed News reported, "Ring Says It Doesn't Use Facial Recognition, But It Has "A Head Of Face Recognition Research."" The piece reported on a 2018 presentation from Ring Ukraine's "Head of Face Recognition Research", as well as a statement from Ring Ukraine's website stating, "We develop semi-automated crime prevention and monitoring systems which are based on, but not limited to, face recognition."[36][37]

Also in 2019, as part of his investigation into Ring's cooperation with law enforcement, Senator Ed Markey of Massachusetts probed the company's privacy policy's reference to use of facial recognition technology.[38][39] Amazon responded:

We do not currently offer facial recognition technology in Ring products. This sentence in the Privacy Notice refers to a contemplated, but unreleased feature. We do frequently innovate based on customer demand, and facial recognition features are increasingly common in consumer security cameras today, such as: Google Nest Hello, Tend Secure Lynx, Netamo Welcome, Wisenet Smartcam, and Honeywell Smart Home Security. If our customers want these features in Ring security cameras, we will only release these feature with thoughtful design including privacy, security, and user control; and we will clearly communicate with our customers as we offer new features.[40]

In November 2019, the Intercept reported on internal documents detailing "Proactive Suspect Matching". The feature would use facial recognition to group videos and create a profile of an alleged criminal based on Ring camera footage.[28] Ring denied that the feature was in use or development.

In 2020, Ring posted a one-sentence position stance on their blog stating, "Ring does not use facial recognition technology in any of its devices or services, and will neither sell nor offer facial recognition technology to law enforcement."[41] In 2021, Senator Markey and his colleagues introduced the "Facial Recognition and Biometric Technology Moratorium Act."[42] A year later, Markey renewed his investigation into Ring,[43] and in July 2022, Markey cited Ring's "[refusal] to commit to not incorporating facial recognition technology in its products" as evidence of the need for legislation to "prohibit use of biometric technology by federal agencies and condition federal grant funding to state and local entities on moratoria on the use of biometric technology."[44]

Amazon has attempted to distance themselves from Ring Ukraine, the branch responsible for developing computer vision and facial recognition solutions. In a statement for release, the general manager of the Kyiv-based office commented, "We are no longer part of a small startup, but a full-fledged R&D center working for one of the world's largest corporations. [We are involved not only in Ring's product line but also in many other Amazon projects. That is,] We are a large Ukrainian team of specialists working on the world market." At legal's request, the general manager was asked to remove the reference to Amazon.[45] "Ring Ukraine" was eventually rebranded as "Squad".[46]

Alleged user tracking

The following section was sourced from Wikipedia:

On January 27, 2020, the Electronic Frontier Foundation concluded that the Ring doorbell app for Android was sending identifiable personal information– including names, IP addresses, mobile network carriers, persistent IDs, and sensor data–to AppsFlyer, branch.io, Facebook, and Mixpanel.[47][48]

Flock Safety (2025-2026)

Main article: Proposed Ring-Flock partnership (2025-2026)

Flock and Ring have had a partnership since October 2025, with Flock stating in a blog post how the integration into Ring "makes it easier for neighbors to support one another while keeping control of their own information" and "helps officers save valuable time that would otherwise be spent knocking on doors".[49] Before this announcement, there have been many examples of the state and federal departments (namely DHS) in the United States utilizing the Flock Safety network questionably, despite Amazon stating Ring "does not give ICE videos, feeds, or back-end access".[50] Laws such as the Third-Party Doctrine imply that information a user voluntarily shares with a third party is not protected by the Fourth Amendment, such as footage uploaded to Amazon's cloud.[51]

On February 12, Ring terminated its contract with Flock Safety over the integration requiring "significantly more time and resources than anticipated".[52] On Flock's part, they state "the integration never launched, so no Ring customer videos were ever sent to Flock".[53]

Search Party (2026)

On February 8, 2026, Ring would air a commercial for their "search party" feature for the Super Bowl. In the ad, the founder Jamie Siminoff states the feature has helped "more than a dog a day has been reunited with their family" out of 10 million a year.[54] Many Ring owners voiced concerns regarding this new feature, with those stating its dystopian and invasive nature.[55] This feature is opt-in by default and can be used alongside a premium "familiar faces" feature.[56] On February 18, 2026, emails were leaked showing Siminoff saying how Ring "could have potentially been used to help find Charlie Kirk’s killer" in regards to the community requests feature, in addition to a spokesperson saying "the decision [of sharing] remains firmly in the customer’s hands, not ours".[57]


Products

Cameras

  • Stick Up Cam (1st generation; 2016)[58]
  • Stick Up Cam Battery (2nd generation; 2018)[59]
  • Stick Up Cam Wired (2nd generation; 2018)[60]
  • Stick Up Cam Elite (2nd generation; 2018)[61]
  • Ring Peephole Cam/Door View Cam (1st generation; 2019)[62]
  • Indoor Cam (1st generation; 2019)[63]
  • Outdoor Cam (Wired/Battery/Solar)/Stick Up Cam (3rd generation; 2019)[64]
  • Indoor Cam (2nd generation; 2023)[65]
  • Ring Car Cam (1st generation; 2023)[62]
  • Ring Pan-Tilt Indoor Camera (1st generation; 2024)[66]
  • Outdoor Cam Plus (1st generation; 2025)[67]
  • Outdoor Cam Plus PoE (1st generation; 2025)[67]
  • Outdoor Cam Pro (1st generation; 2025)[68]
  • Outdoor Cam Pro PoE (1st generation; 2025)[68]
  • Indoor Cam Plus (2nd generation; 2025)[68]

Chimes

  • Chime (1st generation; 2014)[69]
  • Chime (2nd generation; 2020)[70]
  • Chime (3rd generation; 2025)
  • Chime Pro (1st generation; 2020)[70]
  • Chime Pro (2nd generation; 2025)

Doorbells

  • Video Doorbell (1st generation; 2014)[62]
  • Video Doorbell Pro/Wired Doorbell Plus (1st generation; 2016)[62]
  • Video Doorbell 2 (2017)[62]
  • Video Doorbell Elite (1st generation; 2017)[71]
  • Video Doorbell 3 (2020)[62][70]
  • Video Doorbell 3 Plus (2020)[70]
  • Video Doorbell (2nd generation; 2020)[62]
  • Video Doorbell Wired (1st generation; 2021)[72]
  • Video Doorbell Pro 2/Wired Doorbell Pro (2nd generation; 2021)[73][62]
  • Video Doorbell 4 (2024)[62]
  • Battery Doorbell Plus (1st generation; 2023)[74]
  • Battery Doorbell (1st generation; 2024)[75]
  • Battery Doorbell Pro (1st generation; 2024)[76]
  • Wired Doorbell Plus (2nd generation; 2025)
  • Wired Doorbell Pro (3rd generation; 2025)
  • Wired Doorbell Elite (2nd generation; 2025)[77]

Floodlights

  • Floodlight Cam (1st generation; 2017)[citation needed]
  • Floodlight Cam Plus (1st generation; 2021)[78]
  • Floodlight Cam Wired Pro (1st generation; 2021)[79]
  • Floodlight Cam Pro (2nd generation; 2025)[80][68]

Others

  • Smart Lighting Bridge (1st generation; 2019)[81]
  • Ring Bridge (2nd generation; TBA)

Spotlights

  • Spotlight Cam Wired/Solar/Battery/Mount (1st generation; 2017)[82]
  • Spotlight Cam Plus Wired/Solar/Battery/Plug-In (1st generation; 2022)[83]
  • Spotlight Cam Pro Wired/Solar/Battery/Plug-In (1st generation; 2022)[83]
  • Spotlight Cam Pro (2nd generation; 2025)[68][84]


Security systems

  • Alarm Base Station (1st generation; 2018)[85]
  • Alarm Base Station (2nd generation; 2020)[86]
  • Alarm Pro Base Station (1st generation; 2021)[87]

References

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