Consumer Rights Wiki

Congstar

Congstar
Basic information
Founded 2004-11-11
Legal Structure GmbH
Industry Telecommunications
Also known as
Official website https://www.congstar.de/

An introductory paragraph starting with "Congstar is a ...[1]". When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.

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Consumer-impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User freedom
  • User privacy
  • Business model
  • Market control

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Incidents

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Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Congstar category.

Removal of Web portal "meincongstar" (Summer 2025)

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Main article: link to the main CR Wiki article

In summer of 2025, Congstar removed support for their web portal[2]. After concluding a contract with Congstar, new customers receive a mail with the text "Die App benötigst du zwingend, um deinen Anschluss nutzen zu können."[3] (Translation: You forcibly require the app to use your connection"). This app is available only from the Google Play and Apple App store[4].

Example incident two (date)

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Products

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This is a list of the company's product lines with articles on this wiki.

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See also

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Link to relevant theme articles or companies with similar incidents.

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References

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  1. ↑ ref goes here
  2. ↑ "Cong­star schafft Web-Portal ab". Stiftung Warentest. Retrieved 2026-07-06. {{cite web}}: soft hyphen character in |title= at position 5 (help)CS1 maint: url-status (link)
  3. ↑ [email protected] : "Dein Zugang zur congstar App". Received by <Anonymous Client>, 01/07/2026
  4. ↑ "Die congstar App". Retrieved 2026-07-06.{{cite web}}: CS1 maint: url-status (link)
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