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Congstar

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Congstar
Basic information
Founded 2004-11-11
Legal Structure GmbH
Industry Telecommunications
Also known as
Official website https://www.congstar.de/

Congstar GmbH is a German mobile network operator.

Consumer impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User freedom
  • User privacy
  • Business model
  • Market control

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Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Congstar category.

Removal of Web portal "meincongstar" (2025)

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screenshot of an e-mail from congstar containing the text "Die App benötigst du zwingend, um deinen Anschluss nutzen zu können."
Screenshot of an e-mail from congstar containing the text "Die App benötigst du zwingend, um deinen Anschluss nutzen zu können."

In summer of 2025, Congstar removed support for their web portal.[1] After concluding a contract with Congstar, new customers receive an e-mail with the text "Die App benötigst du zwingend, um deinen Anschluss nutzen zu können."[2] (Translation: You forcibly require the app to use your connection"). This app is available only from the Google Play Store and Apple App Store.[3] This can be a problem for customers who primarily make changes through their computers, such as on Windows or Linux platforms.

Products

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This is a list of the company's product lines with articles on this wiki.

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See also

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References

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  1. ↑ "Congstar schafft Web-Portal ab". Stiftung Warentest. Retrieved 2026-07-06.{{cite web}}: CS1 maint: url-status (link)
  2. ↑ [email protected] : "Dein Zugang zur congstar App". Received by <Anonymous Client>, 01/07/2026
  3. ↑ "Die congstar App". Retrieved 2026-07-06.{{cite web}}: CS1 maint: url-status (link)
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