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Phreeli

From Consumer Rights Wiki
Phreeli
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Basic information
Founded 2025-12
Legal Structure Private
Industry Telecommunications
Also known as
Official website https://www.phreeli.com/

Phreeli is an American mobile virtual network operator that markets itself as a privacy-focused celluar provider. They claim to minimize the collection of personal information of it's users. It was founded in December 2025 by the Calyx Insitute founder Nicholas Merrill, Louis Rossmann and Steve Gelmis.[1]

Consumer-impact summary

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User freedom

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As part of the Terms of Service, the company makes use of forced arbitration, which violates a person's rights to sue them and bring the trial infront of a court or a jury. Instead the dispute is resolved by a third party arbitrator who makes the binding decision.

Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Phreeli category.

Forced arbitration in the Terms Of Service (2025)

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In the "DISPUTES" section of the Terms of Service, Phreeli states:

You understand and agree that, by accepting this Agreement and using the Services, you waive the right to bring a claim against Phreeli in court or in front of a jury. You also waive the right to participate as a class representative or class member on any class claim that either side may have against the other, including class arbitrations or any consolidation of individual arbitrations.

To the maximum extent permitted under law, any claim, dispute, or controversy of whatever nature arising out of or relating to this Agreement and/or the Services must be resolved by final and binding arbitration under the American Arbitration Association’s (“AAA”) Rules for Arbitration of Consumer-Related Disputes. [...]

Despite any provision of applicable law, the arbitrator will not have power to award damages, remedies, or awards that conflict with this Agreement. The Subscriber agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to, or connected with the use of Phreeli’s Services or this Agreement must be filed within one (1) year after that claim of action came to be or it will be forever banned. Unless the Subscriber and Phreeli agree otherwise, any arbitration hearings between Subscriber and Phreeli will take place in Sussex County, Delaware.

If any part of this arbitration clause is found to be unenforceable or unlawful for any reason, the unenforceable or unlawful parts should be removed from this Agreement. The removal of the unenforceable or unlawful provision should have no impact whatsoever on the rest of this arbitration clause or the parties’ ability to seek arbitration of any remaining claims on an individual basis under the arbitration clause. To the extent that any claims move forward on a class, collective, consolidated, or representative basis, those claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. These arbitration provisions will survive the termination of the Subscriber’s relationship with Phreeli.[2]

See also

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References

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  1. "SEC FORM D". SEC.gov. Archived from the original on 2026-07-31. Retrieved 2026-07-31.
  2. "Terms of Service". Phreeli. Archived from the original on 13 Jan 2026. Retrieved 2026-01-23.