Nintendo changing their Privacy and Policy, block user's data until they approve, making some account inaccessible in the process

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On May 6, Nintendo changed their Privacy and Policy to cover functionality of the new GameChat feature. Users are permanently locked out of their Nintendo account until they accept the new terms and conditions. In addition to Nintendo forcing you accept their new terms, some users are unable accept the new conditions due to a technical oversight by Nintendo rendering affected user's accounts inaccessible.

Background

Need help

User's account inaccessible

Nintendo's email system has always had problems in the past. With this new change, children's accounts are being told to make their parent accept the new policy. While this is a good idea, the emails are not going through or accounts with no email or parents are still being asked to send an email to nowhere, making these accounts inaccessible and game data locked until a fix is issued.

Nintendo's response

Nothing yet (will call them)

Consumer response

Need help

References

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