TeamViewer
TeamViewer is a free proprietory remote access and remote control software
| Basic Information | |
|---|---|
| Release Year | 2005 |
| Product Type | Remote Administration, Web conferencing |
| In Production | Yes |
| Official Website | https://www.teamviewer.com/ |
Incidents
Perpetual license invalidation
TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of Teamviewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.[1]
Recently, TeamViewer has announced that support will be fully shut down for these older versions.[2] The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer.
In the original post, Teamviewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan. It is mentioned that existing customers are eligible for an "exclusive upgrade discount", which is not further specified for perpetual license owners.[2]
One user on the forum states that they bought a license for TeamViewer version 12 with a term of 10 years, so this comes two years before their license ends.[2] Commercial users of the software must have a license to use TeamViewer, only personal usage of the software is free.[3]
See also
References
- ↑ Yuri_T (27 Feb 2019). "Perpetual licence option?". Archived from the original on 21 Jun 2025. Retrieved 21 Jun 2025 – via TeamViewer Community.
- ↑ 2.0 2.1 2.2 JeanK (Community Manager) (26 May 2025). "End of support for TeamViewer versions 11 and 12". Archived from the original on 18 Jun 2025. Retrieved 21 Jun 2025 – via Teamviewer Community.
- ↑ "Commercial use suspected". TeamViewer Support. 15 May 2023. Archived from the original on 8 Feb 2025. Retrieved 21 Jun 2025.