TeamViewer

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TeamViewer

Basic Information
Release Year	2005
Product Type	Remote Administration, Web conferencing
In Production	Yes
Official Website	https://www.teamviewer.com/

TeamViewer is a free proprietory remote access and remote control software

Incidents

Perpetual license invalidation

TeamViewer has previously sold a "perpetual" license for software versions 8-12, which are now discontinued. The licensing model of Teamviewer products changed in the meantime, perpetual licenses are no longer supported, and instead new customers are sold a subscription model.

Recently, TeamViewer has announced that support will be fully shut down for these older versions. The customer response on the community forum focuses on the legal aspect of this conduct, and about organizing a class action lawsuit against TeamViewer.

In the original post, Teamviewer proposes that users with existing perpetual licenses "upgrade" to the latest TeamViewer under a subscription plan. It is mentioned that existing customers are eligible for an "exclusive upgrade discount", which is not further specified for perpetual license owners.

One user on the forum states that they bought a license for TeamViewer version 12 with a term of 10 years, so this comes two years before their license ends. Commercial users of the software must have a license to use TeamViewer, only personal usage of the software is free.

See also

• Lifetime license removal
• Adobe Lightroom: Perpetual to Subscription Transition
• Bandicam perpetual license invalidation