Revolut blocked access for users with custom OS

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Revolut removed support to users with custom OS on their device

Background

In-app message announcing the custom OS support removal

Revolut Group Holdings Ltd, doing business as Revolut, is a British multinational neobank and fintech company that offers banking services for individuals and businesses. It was founded in July 2015 by British-Russian businessman Nikolay Storonsky and British-Ukrainian software engineer Vlad Yatsenko. As of 2025, the company operated in over 48 countries and caters to over 60 million retail customers globally.

Incident

In November 2024, Revolut pushed an update that removed support to users with custom OS on their device. The change was announced through an in-app message, which was shown after a user tried to log in. The change also affected users whom already had an account and funds at the Company.