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High end Aviation Headset Manufacture Anti Repair believes Right to Repair Laws Don't Apply to them.
Right to Repair Policy
Lightspeed has always been a market leader in the care and support of our customers. From the industry-leading warranties offered to trade-in programs and product upgrade conversions, it’s our goal to offer exceptional product support to our customers over their piloting lifetime. Even with discontinued products, our goal is to provide support for a minimum of twice the warranty length on a given product.
Over the past couple years, various states are now enacting “Right to Repair” laws to help reduce the frustration, and land-fill waste, associated with inexpensive consumer goods being difficult or economically unreasonable to repair. This is a new and evolving space of requirements for many types of consumer products with each state pursuing various levels of focus and compliant needs.
So far, it appears that neither our products nor our customer support processes are controlled by those various laws (we understand that the legal environment may continue to evolve); however, we are proud to provide a highly personal experience for any user who has an issue with our support practices. If you ever have any questions related to service and support of your Lightspeed headsets, please contact us directly and discuss potential options with our support team.
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Consumer-impact summary
Overview of concerns that arise from the company's conduct regarding (if applicable):
- User freedom
- User privacy
- Business model
- Market control
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Incidents
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Lightspeed Aviation category.
Example incident one (date)
- Main article: link to the main article
Short summary of the incident (could be the same as the summary preceding the article).
Example incident two (date)
...
Products
This is a list of the company's product lines with articles on this wiki.
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See also
Link to relevant theme articles or companies with similar incidents.
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References
https://www.lightspeedaviation.com/other-policies/
https://web.archive.org/web/20250710080840/https://www.lightspeedaviation.com/other-policies/
