SunStrong Management LLC Puts Solar Monitoring App Behind Paywall

Revision as of 03:32, 17 July 2025 by Caboosey (talk | contribs) (Added FCC ID's)
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On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the Sun Power remote solar monitoring app from Sun Power and would begin charging a monthly subscription for certain features that were previously included with the purchase of the solar monitoring hardware, which costs upwards of $1,600. SunStrong Management LLC has also not responded to questions regarding whether historical user data (such as solar usage statistics, PII, or app usage) would be sold or shared to third parties and affiliates.

Background edit

SunPower was a US company that filed for Chapter 11 bankruptcy on August 5th, 2024. They had previously sold and licensed their solar monitoring hardware/software solutions to over 500,000 households across the United States. Through their propriety app and website, users were able to monitor their solar panel health and output as well as their home energy consumption.

Shortly after their bankruptcy, SunStrong Management LLC purchased certain assets which included customer databases and the remote monitoring app.

Mass Email Announcement edit

On January 29th, 2024, SunStrong Management LLC sent a mass email to owners of SunPower solar monitoring hardware informing them they had recently acquired the SunPower remote solar monitoring app and would begin charging a monthly premium for certain features that were included in the original purchase of the SunPower hardware, notably the ability to monitor your solar usage remotely.

As of February 21st, 2025, SunStrong Management, LLC has not responded to requests for further information about the changes to the app features nor how historical customer data will be shared or whether it will be sold to third parties.

SunPower PVS6 (PV Supervisor 6) and SunPower SunVault edit

The SunPower PVS6 (aka PV Supervisor 6) is a monitoring and control system for SunPower solar systems.

SunPower PVS6 API Guide: SunPower PVS6 Access and API.pdf

Communicator information by koleson: https://gist.github.com/koleson/5c719620039e0282976a8263c068e85c

SunPower ESS Mode Set Script by koleson: https://gist.github.com/koleson/db9df38ef6051715d743e572acebdd4d

SunPower SunVault Hardware: https://gist.github.com/koleson/5c719620039e0282976a8263c068e85c#file-sunvault_notes-md

SunPower SunVault Modbus: https://gist.github.com/koleson/5c719620039e0282976a8263c068e85c#file-sunvault_modbus-md

SunPower Product(s) FCC ID's edit

FCC ID Appliction Date Product Purpose
YAW529027-BEK-Z 2022-10-20 SunPower Monitoring System with PVS6
YAW539848-Z 2022-07-28 SunPower Monitoring System with PVS6
YAW529027-Z 2022-07-12 SunPower Monitoring System with PVS6
YAW539848 2022-07-01 SunPower Monitoring System with PVS6
YAW529027 2022-01-19 SunPower Monitoring System with PVS6 - Class II Permissive Change
YAW-539622 2022-01-04 USB dongle
YAW522350L 2018-04-06 SunPower Monitoring System with PVS5x
YAW523917 2017-10-10 SunPower STAC (523917)
YAW513407 2017-03-04 SunPower Monitoring System with PVS5c - Class II Permissive Change
YAW513402 2015-08-26 SunPower Monitoring System with PVS5x
YAW503252 2013-08-14 DTMAC Advanced Solar Tracker Controller
YAW110884 2010-08-17 Advanced Tracking Controller

References edit

https://www.getcurrents.com/resources/sunstrong-takes-over-mysunpower-app-what-it-means-for-your-solar-monitoring